Yatra.com — AMOUNT DEBITED BUT BOOKING CANCELED

Address:Coimbatore, Tamil Nadu

Dear sir, I booking bus ticket kumbakonam to coimbatore in12 june(journey date 13th june) Ref No:[protected], payment made by hdfc net banking, my amount is debited but my bus ticket is cancelled, i also using promocode freebus100 so immediatly credit my ecash amount 329. totally apset so again the same my ecash amount reedom only 33, what is this i loss amount 330, i am a employee in private consern, this amount is big loss fo my budget, please kindly request refund my amount in my bank account, i expect the amount...thank you
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Mr Kumar

At the onset please accept our sincere apologies for the inconvenience caused. This is definitely not the kind of service that we intend to provide our valuable customers. We have credited back the e cash of 329 in your account. We hope this helps resolve your concern.

Regards
Yatra care

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