Yatra Online / YatraTrip.in Complaints & Reviews

Hello team

I have booked a flight from Pune to Bangalore.My booking was not confirmed but my amount was deducted.
Can you please check and refund my amount....

I booked a flight on yatra.com on 26 Aug. I booked my flight for Rs 5881.07
But by mistake I have booked twice
And I cancelled one flight. On that flight I used my credit card for some discount Reason. I got a discount of Rs 975 on flight ticket. I cancelled the flight within 1/2 an hour of booking and yatra charged over 1600 for cancellation. I called yatra and asked why so high cancellation charges. They said discount amount...

Post filling the online Yatra Form for hotel booking, amount got deducted from bank account but hotel booking failed as reported by yatra online.

Suprised to see that post failure of booking there is no email or SMS stating that booking failed and that amount will be refunded in X days.
Also in booking section of the app or online portal there is no record of a failed transaction and that refund is in process.
br...

I booked flight ticket from yatra.com without logging into yatra account but money was debited and ticket was not booked. The transaction was successful and was done from GPAY UPI. I raised concern with support team i.e. [protected]@yatra.com and support ticket number is YA:39887610, but no action till now.

I provided the below details

Date of Transaction- 27/09/23
Payment mode (Credit Card/Debit Card or net...

Hi Team,

I tried booking a hotel the transaction was failed but money was deducted from the bank account.

Email I'd used for booking: [protected]@gmail.com
Name : Venkat Adapala
Date of transaction:[protected]:06 PM
Amount : 5077.00

Attaching transaction screenshots for you reference....

I tried to book a flight from Sharjah to Surat on Yatra.COM (Yatra Reference Number[protected]. I used UPI to pay, but after making the payment, the website didn't update, and my money was deducted from my account. The website says my ticket isn't confirmed, and it's still pending. It's been over 24 hours, and I've tried calling customer service at[protected] between 09:00 and 18:00, but I couldn't get through.

I want...

Hello,

On 19th September, I was trying to book a train ticket from Yatra from Howrah to Nagpur. The payment got succeeded but ticket was not booked and now I can't even find its history anywhere in Yatra..

As I have already booked my ticket through some other app..I want to know where my money got stuck and need the full refund of amount of Rs.4459.

I reached out to Yatra team and just received...

I booked flight from yatra.com on 3rd september, 2023. Payment has been deducted from my bank of rupees 5311 and yatra portal was showing message that " transaction declined by the bank".
I have called my bank and they said that Payment has been credited to the merchant's account....

I tried to book my flight from Bangalore to Jaipur Yatra.COM. i was doing payment through UPI. so after the payment an error occured on the website that says no ticket booked, click to pay again.
but my money got debited from the account...

I booked to and fro domestic flight ticket and the amount is deducted. However no ticket is received. There is no way to contact the customer executive and no response on e mail of [protected]@yatra.com. This is highly unprofessional that you don't even provide a customer service. Utter waste of time. How to resolve this?...

Hi Team,
This is to inform you that I have below booking
Sprise Munnar Resort & Spa at Munnar with Check-in: Sun 31Dec 2023
for 2 Night(s) and Check-out at Tue 02Jan 2024 for 2 ROOMS FOR 2 Night(s) and ROOM TYPE is Majestic Ponmudi Dam View With Breakfast & Dinner

I had booked this hotel with 100% payment in Independence sale at cheaper price which was confirmed by Yatra having
Hotel Confirmation...

Today morning I was booking ticket from Indore to Ranchi via your platform. An amount for Rs 3498 was debited from my account, I selected Paytm for payment, and it was successful. But the page did not redirect to Yatra and It displayed, sorry for inconvenience please contact customer care. There was no history for my booking as well. You people even do not have an active customer service. I am attaching Screenshots for payments. I want my...

I had made a booking ( Indigo Flight - Delhi to Kolkata - 2 Pax dt 25th October 2023 ) at around 4.15pm today. Payment 17294/- has already been deducted from my bank account. The Flight booking Reference no is[protected]. On contacting customer care at[protected] immidiately, i was told that the matter shall be resolved within 3 hours and i shall get a call and email. Bit i have not received anything till now. I tried contacting customer...

I booked flight from yatra.com on 11 August 2023. Payment has been deducted from my bank of rup 6750 and yatra portal was showing message that " transaction declined by the bank".
I have called my bank and they said that Payment has been credited to the merchant's account.
I have sent many mails to yatra for the same but they didn't bothered to provide me the solution....

I used two 10000 rupee voucher to buy domastic air tickets and I’m getting error “invalid promotion code” though I did not select any promotion...

I tried to book an airline ticket Jaipur to mumbai on the 9th of august at 10.25 am from Yatra.com.however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my RBL CREDIT CARD

I tried chasing Yatra booking team many a times, but they DONT SEEM TO HAVE ANY CUSTOMER CARE NO THAT WORKS AT ALL.I sent them a complaint on their website complaint portal they do not even bother to acknowledge...

I have redeemed my Indus Ind Credit Card points towards a Rs 10000 rupees yatra e voucher issued by GyFTR, please note whenever i try to use this voucher on the yatra website and make the balance payment towards my flight tickets it doesnt allow me to make the payment saying " INVALID PROMO CODE ". There is no customer service number for yatra . If someone from yatra can help me resolve my problem.

Thanks...

Booked a To and Fro ticket from Hyderabad to New Delhi today but got PNR number for only(Hyd to Del) and for the Del to Hyd it's showing 00000 as PNR. But for both journeys in Yatra site/app it's showing as unconfirmed. While checking with Yatra customer service they mentioned I'll get confirmation mail for Hyd to Del in 2hrs but it's more than 8hrs I didn't received any. For the Del to Hyd they mentioned it will take 24-48hrs. I'm not sure...

I had booked on the flight UDR-Delhi on 24th May (9I - 696) via Yatra.com.

This flight was cancelled by the airline itself due to technical reasons and SMS received from airline . (The same is verifiable via the flight tracking sites online where it clearly shows that the flight 9I-696 which is a AHM-- UDR- DEL flight went from AHM to DEL directly on 24th May 2023 )

Its been more than 2 months since following...

I had made a flight booking on booking reference number[protected] from bagdogra to kochin on 27/07/2023 for the date 31/07/2023.The amount of Rs 14299 was deducted from my google pay upi account but the booking was not made. So kindly make arrangements for refund. I have attached the payment receipt....