Yatra Online / YatraTrip.in Complaints & Reviews

I booked tickets from yatra, but flight get rescheduled so I choice Plan B option and cancel the ticket, indigo fully refunded the fare but yatra doesn't refund fully...

I had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[protected] on 12 January but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, As I have already cancelled my tickets on 2nd Feb. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website.
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Date: 4th Feb 2022
Recently AirAsia has cancelled my round trip from Bangalore to Bhubaneshwar. AirAsia provided me with option to refund or rescheduled for which I choose to refund. The airlines had initiated full refund of amount for PNR MYW55B rupees 3747 and for PNR S121KS 3558 on 21st January 2022.

Refund initiated from yatra is only 3014 and 2875.

AirAsia Yatra Cancellation Protection
3747 3014 Yesbr...

Today morning (2nd Feb, 2022) I booked a ticket through Yatra app from trivandrum to Bangalore on 12th Feb, 2022. The amount of Rs 5133 got deducted from my bank account but yatra did not confirm my booking, instead after the payment was done, I got an error message in the app. There is no customer care number provided online for this company, which is very suspicious. There is no proper issue resolution. I sent an email to [protected]@yatra.com...

I had booked a flight ticket on Yatra.com.
Yatra Booking Reference:[protected]
PNR: 5VBNBK

Before Cancellation, I had rescheduled the booking through Vistara airline.

Vistara issued a New Ticket Number:[protected]

I had cancelled the booking through Yatra.com thereafter, but till now I have not received any refund amount.

Issues with communicating with Yatra.br...

Hi I am book bus ticket on 12 jan 2022 at 12:47 am money deduct but ticket not book. And I email on [protected]@yatra.com many time but didi not help to refund my money. So pls help to refund my money. I attached image of transaction and email on yatra. Com...

Dear Sir/ma'am
Please go through below mail reply received from the Air Asia and arrange return back my money as earliest possible.

Pertaining to your request for booking PNR: ITSWWI, I am happy to inform you that your full refund request has already been processed. Kindly reach out to your respective travel partner for the next steps on your request which was processed on 31st May 2022, of amount 5, 138INR.
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I sent at least 5 to 6 email from Dec month but till now I haven't received any response. This is regarding my reference number[protected]. Email string with Yatra customer care has subject line as YA:26992681. Can you confirm what is the status of tickets as flights are still not normal. What would be my options for the same.

Thanks....

I used yatra app to book my ticket from bagdogra to Mumbai for 29th Jan money got debited from my card however am unable to see any booking confirmation or acknowledgement from yatra for the transaction I made. I called my bank they say the amount is already send from their end to yatra.. no customer care phone number is provided by yatra I wrote email to them but just recieving automated messages from yatra to how to check refund status...

Hi

I tried to book a ticket from bagdogra to Mumbai frm yatra for 29th Jan, i did the payment and it got debited from my credit card however am not able to see any booking done from my side on yatra am not even sure what is the status of my payment. I called my bank they said the amount is already transferred to merchant. I emailed tried to contact yatra customer care however am unable to contact them as they have not provided...

Hi. I tried booking a hotel via yatra and used UPI payment method for RS. 12472 on 1/23. The money got deducted but hotel didn’t get booked. I am sharing my UPI confirmation screenshot. Indian bank has successfully sent the money to Yatra. Please help in issuing a refund. This is very urgent....

When I tried to book flight ticket to travel from Chandigarh to Chennai on 4th Jan 2022 to travel on 5th Jan 2022 through yatra online services, amount for Rs.15802/- got debited from my Credit Card Account but ticket not booked.

Even I got a SMS from Yatra stating that the transaction is not success amount will be credited back to your bank account. But till now amount not yet credited back. Booking reference number is[protected]br...

I paid for a train ticket from Ghy to Delhi on 23rd Jan, 2022. The ticket date is 29th Jan, 2022.
The amount got deducted from my account. I have attached photos of phone messages, bank transaction and yatra booking page. There is no sign of a ticket being booked. No whatsapp, no email and nothing on the yatra app.
Please refund me....

This is with regards to refund request under booking reference number[protected].Airlines had refunded me an amount of Rs 1696 and Yatra had deducted a service fee of around Rs.1600.Kindly note that while booking there was no communication from your end that you will be debiting the service fee.Also I wish to make you a point that Rs.1600 deduction as a service fee by a travel agent is an uncommon practice and most travel agents are returning...

I had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[[protected]] and Ref No. [[protected]] but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website....

I have book a ticket via yatra from delhi to jaipur Air india. They have charged me the amount for the meal but no meal has been given. when i check with air hosstess she told me the mistake of yatra...

Hello team,
Yesterday 21st of January 2022 I was booking my flight and all of sudden my money got deducted after payment I was checking for flight ticket but there wasn't any. Please help me in terms refund my amount.
Regards
Atiq...

We Booked partially refundable Flight Tickets of Spicejet worth 16880 through Yatra.com.
Yatra.com charged us a convenience charge/Fee of 25. Making An Invoice of Rs. 16880+ Rs. 25 = Rs.16905, invoice number AI2206/10223152 dated 30 November 2021, Booking Reference YT42715105. We paid 16905 by Debit Card to complete the Transaction.

On 13th january 2021, We Cancelled spicejet Tickets bought worth 16880 through Yatra....

I booked 2 tickets together and added cancellation protect on my booking. I contacted Liberty insurance and Yatra. Now they are saying that you have opted one passenger cancellation protection.
Firstly there was no option to opt passenger cancellation protect was for the whole booking. Also I paid extra for the insurance of 2 passengers.
I just received cancellation charges of 1 passenger from insurance company. There is no...

I have book a flight BOM to LHR and the details were changed automatically. I haven’t been able to reach customer service and I’ve incurred a loss of 40k rs. The baggage allowance option was also not available and therefore there’s 0 baggage mentioned....