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Yatra Online / YatraTrip.in Complaints & Reviews

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Yatra Online / YatraTrip.in reviews & complaints page 30

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N
Nishasingh12
May 25, 2021
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund status complaint

Maine yatra se goair ki ticket book ki thi jiske maine 3700 pay kiye the fr goair n flight cancel krdi uske baad maine resedule krke indigo ki flight book ki jiske 3300 maine pay kiye baad m goair n inko refund kr diya jiska email mere pass aaya ab yeah mujhe vo refund nhi de rhe na koi contacted krte mere pass sab propf h maine 2 payment ki h goair ka refund ka email h...
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Biswajiban Sharma
May 23, 2021
May 25, 2021
This thread was updated on May 25, 2021
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Refund of ticket cancellation not received after 80 days

I, Biswajiban Sharma, booked an air ticket, via yatra.com, and subsequently canceled due to medical reason on March 7, 2021. The airline, Indigo, reversed the fare after thorough deduction to yatra.
But yatra people are sitting on my money and not refunding to my account. After numerous mails, tweets, phone calls, yatra people are unmoved, except one false promise via mail that we have processed your refund. But my bank, SBI, has...
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niketan zode
May 23, 2021
May 25, 2021
This thread was updated on May 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Air ticket

I (Niketan Zode) booked a GOAIR flight from Yatra,
Date of Booking - 17th May'21
Booking ref - LD9N7X
Booking was cancelled by service provider itself(GoAIR) due to some operational issue.
So i claimed for refund of full amount and so was accepted by GoAir agency as well. After speaking to GOAIR customer care, they informed that they have initiated 100% refund process.
Since my booking is done from YATRA...
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ampavaskar
from Kolhapur, Maharashtra
May 17, 2021
May 19, 2021
This thread was updated on May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for ticket cancellation

I had booked a ticket for a connecting flight of British Airways from Bombay to Montgomery via London with British Airways' agent yatra.com (https://www.yatra.com/) vide Booking reference[protected]. British Airways had cancelled the flight on[protected]. So, yatra.com rescheduled my travel on[protected] on Flight No.BA0138 vide Booking reference 6UMO5Z. Accordingly, I reached Chhatrapati Shivaji Maharaj International Airport on time. I...
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Kishor7788
May 17, 2021
May 19, 2021
This thread was updated on May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against cancellation flight due to covid 19

Pnr : HVLMS
Booking date : 27 feb 2020
Travel date : 19 june 2020
Dear sir/Madam,
My booking February 2020 was. My travel date was June 2020. I have been following you continuously for 1 year on e-mail. Called many times in customer care. On April 8, 2021, a refund is given by the airline. And how much time do you need. Payed with credit cardin feb 2019. Lokdown took place in March 2020. Till date, I am paying...
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Jaya Chennam
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund late

Website:yatra.com

Hello

I have booked my flight from Hyderabad to Chennai to London on January 26th on yatra.com for the date of travel Feb 2nd, 2021. But the flight got cancelled by the airlines (Air India) and I have contacted yatra and they have rescheduled the flight to Feb 16th and then again the flight got cancelled by the airlines. I have contacted Yatra on Feb 11th when I got an email about the flight cancellation and requested for refund...
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S
Srikanatty
May 14, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked.

Hey Hi,

I booked ticket today (14 May 2021) for MAA-IXM (Journey date 05 June 2021). I used yatra app to book the ticket & paid via G-pay. The amount is deducted but ticket not been booked. Kindly rectify the issue & refund the money asap.

I attach the G-pay reference number for your immediate action.

Regards,
Srikanth Natarajan
[protected]
[protected]@gmail.com...
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Ishpi
May 2, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating- overcharging in cancellation

Website:yatra.com

Reference No: 'YA:27233710' Cancellation of ticket

I booked my tickets online on 22nd January 2021 through Yatra since I had heard that they provided good deals. Unfortunately, due to COVID, I had to cancel my tickets around Mid February 2021. I immediately contacted Yatra for a refund. After writing repeated emails, I finally got a reply from their end after I brought this issue up on Twitter. I tried coordinating with the...
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Rahul Kumar Sevakula
Apr 30, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not being credited to my account

Booking Reference:[protected]

The air ticket with United airlines, was cancelled by the airline in September 2020. Yatra.com has already received the refund from the airline in February 2021. This information was confirmed to me by an email from [protected]@yatra.com on Feb 26, 2021.

I shared all the necessary bank account details with them by email. Its been over 2 months and still I have not received the...
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Nalina1993
Apr 28, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about tickets not booked but amount debited

Hi,

I booked ticket from bangalore to mangalore I didn't get any confirmation message I checked in airlines customer care but ticket is not booked but amount debited,

Kindly do the needful...
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Nalina1993
Apr 28, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
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Ticket not booked but amount debited

Ticket not booked but amount debited...
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A
Amit0721
Apr 27, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
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Fraud:Yatra deducted ticket amount but did not provide ticket

I booked ticket from yatra for varanasi to mumbai flight. Amount deducted from my bank account, but ticket is not provided .
Sent mail to yatra support complaint on their app and site, tried to contact them via any medium but failed effect of that I'm stuck and not able to book my very urgent travel...
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AnandBhanu
Apr 27, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Issue related to domestic booking through yatra.com

I cancelled a domestic flight I had booked with Yatra with reference number[protected]. On 9 th April 2021, Yatra sent me an email saying the refund has been processed and I should receive the refund of Rs.21058 in my bank account in 2-7 days. SInce last month everytime your New executive ask for bank details which has been already submitted with you.
Service of yatra is so bad as there is no customer care avaible to solve issue.br...
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sweta ram
Apr 25, 2021
Apr 27, 2021
This thread was updated on Apr 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didnt return my money

Hello there,
Are you guys freaking crazy I have canceled my flight on 17th of april and no refunds initiated yet, after calling airline they have returned the money but you guys didn’t your calling number are unreachable !! I have also complained about you on cyber crime
My reference no.[protected]...
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Orchisama Das
Apr 22, 2021
Apr 24, 2021
This thread was updated on Apr 24, 2021
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Yatra says refund processed but money not received

I cancelled a SpiceJet flight I had booked with Yatra with reference number[protected]. On 15th April 2021, Yatra sent me an email saying the refund has been processed and I should receive the refund of Rs.9511 in my bank account in 2-7 days. It has been a week since then and I inquired with the bank, and they have processed no deposits from Yatra. I want to receive my money asap....
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Ankitajai
from Aurangabad, Maharashtra
Apr 21, 2021
May 10, 2021
This thread was updated on May 10, 2021
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Refund not received, fraud company

I booked two air tickets for myself and my brother for air india airlines thru Yatra.com travel agency. Later my ight got cancelled and there was no option to rebook hence they cancelled my booking and told me I'll get my full refund in 45 to 60 working days. They processed cancellation and refund on 6th February so it's been more than 3 months now and there is no intimation about refund. The customer service number doesn't work and they...
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Pratibha Ekantaiah
Apr 21, 2021
Apr 22, 2021
This thread was updated on Apr 22, 2021
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Money is debited but ticket is not booked

Dear Yatra Team,

I trust you are doing well!

I, Dr. Prathibha Ekanthaiah, was booking my ticket on the Yatra app, and due to technical problems, money is deducted from my account, but the ticket is not booked.

I kindly request you to do me the needful at the earliest.

Following are the details:
Flight No: EK 724
Addis Abeba to Banglore.
Transaction ID:[protected]....
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Scundia
Apr 21, 2021
This thread was updated on Apr 21, 2021
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I'm complaining about refund

I have cancelled flight tickets almost 9 months before but I have not yet received refund amount or voucher......
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I have 2 round trip tickets booked for Andaman and Nicobar islands for 27th April and return on 2nd May. We are in bad situation due to Pandemic and want to avail free reschedule of our tickets. As I had a discussion with Air India team they are ready to do but as our tickets are booked through Yatra.com they informed that Yatra.com can only reschedule our tickets and there is no contact number of Yatra. And I have dropped an email but nobody...
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saimuk
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Unethical rescheduling

I have booked a ticket for my daughter who will be travelling from Bengaluru to Chandigarh via Delhi on 18/04/21. Her flight has been rescheduled in such a manner that she will be arriving at Delhi from Bengaluru @14:10 and her flight for Chandigarh from Delhi leaves @13:40. I would like to know how would she board the flight from Delhi before reaching there. This is ridiculous. Please resolve this asap.
Flight details are as follows:br...
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