Yatra Online / YatraTrip.in Complaints & Reviews

We have booked Air ticket of Air India Flight on 28 Feb 2021 for 20 March 2021 from Raipur To Mumbai.

Due to avoidable circumstances, we have canceled our tickets on 22 Feb 2021. Yet we have not received the refund amount.

Please inform the refund status....

Dear Sir/Ma'am,

Our guest stayed in your hotel on following date: 18th January 2021 (Check-In) to 19th January 2021 (Check-Out).
Kindly send the Hotel GST Tax Invoice as asked by our Audit and Accounts team.

Guest Name: Rakesh Gupta
Travel Date: 18th January 2021 (Check-In) to 19th January 2021 (Check-Out)

Booking Reference: YT40791594
Super PNR :[protected]

Company...

We booked a Room in Devashree comforts, Bangalore on 7th March 2021 through Yatra.com
After reaching reception we came to know that, hotel management has changed long back and denied the booking...

I booked to and from tickets last year from Yatra. For onward journey I booked Indigo flight and for Return, it was SPICEJET. Both the flights were cancelled due to lockdown. Indigo promptly issued refund and Yatra processed the refund to my account. However, for SpiceJet, the airlines delayed the refund. After several follow ups, I found out that SpiceJet has issued the refund as well. Yatra keeps stating that SpiceJet has issued credit...

In January 2020 i booked two return tickets between Copenhagen, Denmark and Kolkata, India for myself and my wife of Air India to travel in April from Yatra.com . Then COVID stuck and all the flights were cancelled. Later India Govt. and Air lines announce that all the tickets can be rescheduled. But in August 2020, AIR INDIA (my airlines in this case) stopped all flights between Copenhagen, Denmark and Kolkata, India. So my ticket became...

Hi Team,

While booking a ticket using SBI Net Banking on 02/03/2021 around 13:34, the transaction failed but the money Rs.9816 got deducted from my account.
Could you please help me in the refund process ?

I have made 2 successful transactions after that using my debit card. I have provided the screenshot for your reference .
Please let me know if you need any more details.

I provided...

I cancelled my tickets within 24hrs and a 3 weeks in advance. I was promised that my payment would be credited to the payment source but they held partial amount in ewallet. I want my money back at any cost....

Money has been deducted from my account but it showed booking unconfirmed and now i can't access that and customer services is also not replying. My mail id used for transaction was ab[protected]@gmail.com...

Hello, this is to bring to your notice that my flight tickets i had booked is not confirmed but my money is already deducted....

Bus Cancelled by operator, I booked bus in yatra.com but got cancellation message from ABHIBUS with Same PNR Number AT[protected] and I confirmed with bus operator as well. All the relevant Screenshots have been attached, no response from yatra even after several emails and no customer care number for yatra.

Please do needful...

I booked a Lodge using Yatra.com.
Booked Lodge: Aruna Lodge
Location: Gingee
Booking ID: TG:27057231
Check in : 24th Jan and Check out: 25th Jan
When I reached the location, I was informed by Aruna Lodge owner that he never registered his Lodge in any online booking portal.
I tried calling customer care of Yatra but no one picked. I even dropped an email to support I'd but got a reply after 2 days.If...

Booking ref[protected] . The airlines had cancelled the flight and raised a full refund 12402 to yatra . But still yatra is not yet processed to my bank account . It’s been nearly 9months . No one is responding to my emails and no customer call service to speak to their representatives...

My flight ticket was cancelled by the airline due to covid and they have refunded my money to Yatra. In my Yatra account the money is reflected (only half of the total money paid). Now I need to travel but I am unable to do the booking at Yatra website. When I try to login to the Yatra website it suggests to logon to new website which I cannot do so. When my brother tries to login to the new website he is able to do so with his email ID....

I have booked round trip flight ticket from indore to goa payment deducted but ticket not booked yet. there is no option available to talk to coustomer care please help me out....

I want my refund, i was booked a hotel from yatra.com and i am not reached the hotel from some problems .
So I cancelled my hotel booking
But no response from yatra.com...

I had booked my flight tickets in December 2020 and also cancelled in a week the refund was promised by yatra but it's been 2 month and I havent received any money and nor there is any contact number to get the refund status.
Booking Id:[protected]
Mail ID [protected]@gmail.com...

Flight PNR: PQQNHR
Yatra booking reference:[protected]
Refund amount: 10407/-

We had booked a round trip flight from Bangalore to Delhi for 12th April, 2020. Since the nationwide COVID lockdown had started, all flights were cancelled & we are supposed to be given full refund.

We are yet to receive the refund for New Delhi to Bangalore leg of the trip, which amounts to a refund of ~10k.
br...

This email is regarding your refund request under booking reference number[protected]Indigo Pnr no..PIYM7M
Ticket Cost: INR 3679
Airline Cancellation Penalty Deducted: Nil
Refund from Airlines: INR 3679
Promotional Discount Deducted: INR 147
Yatra Service Fee Deducted: Nil
Total Refund Amount: INR 3532

I haven't received the refund till date. No response on email as well.br...

I tried to book tickets from Bangalore to Goa and Goa to Bangalore from yatra and payment got deducted and due to some technical issues from yatra tickets didn’t get booked. I tried to reach out to them with several mails. But I have not heard back from them. It’s not a small amount. It is RS 15000. I don’t know why they have opened business if their Customer support sucks...

I've followed as per the instructions given by the yatra app but the ticket isn't confirmed which shows failed but the amount debited from my bank account which is ridiculous. Fraud people don't ever use this app very worst customer service. Why there is no phone support for train and bus tickets which is only available for flights. Even a food delivery app have phone support why should not u.???? Just remove bus and train booking from your...