Claimed

Yatra Online / YatraTrip.in Complaints & Reviews

4
Last updated Mar 26, 2024
Complaints 2576
Resolved
1922
Unresolved
654
Quick Links
Statistics
Share
Contacts

File a complaint to Yatra Online / YatraTrip.in

Having problems with Yatra Online / YatraTrip.in?

File a complaint and get it resolved by Yatra Online / YatraTrip.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Yatra Online / YatraTrip.in
Customer Service Contacts

Yatra Online / YatraTrip.in Phone Numbers

Toll free
1860 200 0800
192
160
1860 200 0500
44
55
1860 200 0900
31
42

View more phone numbers

Phone
+91 95 5580 0800
158
123
+91 12 4437 5353
76
50
+91 12 4437 5318
53
40

View more phone numbers

Yatra Online / YatraTrip.in Website

Yatra Online / YatraTrip.in Head Office Address

1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39
Gurgaon
Gurgaon District
Haryana
India
122001

Yatra Online / YatraTrip.in reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karishma Hitesh Vashist
Dec 8, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Report
Copy

Payment got deducted but the booking is not confirmed

Address:Bangalore

I had done the booking on yatra and paid through UPI, the amount has got deducted but the booking is not created.

please let me know on how to contact you. and please share the resolution

also attaching the proof of payment....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Go crocs
Dec 8, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Report
Copy

Booking issue

I have booked my ticket from hyd to Bhopal flight money got deducted but it is showing no bookings...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Iyshu06
Dec 7, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Report
Copy

Flight tickets not confirmed

This is Iyswarya
I have booked two round trip from Trichy to Kualalampur and made the payment. Post debiting the money the ticket was not confirmed. I have been trying to reach out to the customer care but there was no response. We also tried to reach the office, but the office was not in the given address. We are yet to get the tickets or refund. I have booked it on Dec 6 for travel in January 2023...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
My registered number is not working when I call customer care, it says your number is not registered. And I’m not sure how to contact yatra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HimaBindu1
Dec 6, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Bangalore to Gwalior booking confirmation

Hi
I have booked my flight from Bangalore to Gwalior on 6th dec 2022, but booking not confirmed still and money is deducted from my bank, I need immediate actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ananthushenoy
Dec 6, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Money deducted without booking and PNR No

Been trying to book a flight for date 12th-April-23, my money got deducted but there is no confirmation of tickets getting booked. but there is no response form there end and showing message like the following

Dear Anantheswara

Sorry for the inconvenience caused during your payment attempt(s).

Please find below the transaction details for Booking ID[protected]

1.Your first...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ananthushenoy
Dec 6, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Money deducted without booking flight

Been trying to book a flight for date 12th-April-23, my money got deducted but there is no confirmation of tickets getting booked.
and site is seeing like the following message:

Dear Anantheswara

Sorry for the inconvenience caused during your payment attempt(s).

Please find below the transaction details for Booking ID[protected]

1.Your first attempt for the payment of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
b_panda
Dec 5, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Amount Deducted but ticket not generated

I have booked two monument entry ticket for Charminar on 08/11/22 but my amount was deducted and i didn't get my ticket successfully. So i have mailed Yatra and tried to contact with Yatra but they don't give any response from their side. My Google pay UPI transaction id is[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saruchi Dogra
Dec 5, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Amount deducted but its not booked

I booked bus from yatra palampur to baddi after making successful payment it is not reflect on booking section. Amount is successfully deducted but ticket is not booked I connected with yatra support but they didn't help....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lamuel
from Hyderabad, Andhra Pradesh
Dec 5, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

Payment has been made but there is no confirmation

Address:Hari Nivas Bhaskara Enclave, Jaffar Ali Bagh , Somajiguda

I had booked a hotel from ur website and the payment has been cut from account but there is no proper information regarding hotel confirmation can u please check with this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit Bandagale
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

Money deducted without booking

Address:Chennai

Been trying to book a flight for date 10th-feb-23, my money got deducted but there is no confirmation of tickets getting booked....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Susangato Choudhury
from Kolkata, West Bengal
Dec 3, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

Money deducted but ticket not confirmed

Regarding booking ref number[protected].(ROUND TRIP CCU TO KBV IN ThaiAirAsia)
I have paid and done the booking on 03.12.22 at 7:30am. No confirmation received yet. It's a complete harassment to a customer. Ok have spent the money. Neither do I have a confirmed ticket nor can I purchase another one due to the uncertainty that it get confirmed ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parasv1
Dec 3, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

Flight ticket PNR unconfirmed and money deducted from Bank

Address:Noida

I have booked a flight ticket (Booking ref.[protected] on Dec 02, 2022 (from New Delhi to Udaipur) and payment has been deducted from my account. However, the ticket is showing unconfirmed ticket everywhere.

Please call me back or reply as soon as possible and let me know the status of my booking send the confirmed ticket. And refund me the deducted amount if my ticket is not booked.
I am also unable to reach out...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
navilasha
Dec 3, 2022
Report
Copy

Ticket not generated

Hi!

I have booked Vistara flight tickets from Goa to Bangalore on 10.12.2022 for 2 adults . I have paid Rs 18320 via net banking. It showed payment successful but tickets were not generated. I have attached screenshot for your reference. Please help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaibalya panda
Dec 2, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
Report
Copy

Money debited but ticket not Received

I have booked domestic flight ticket from Hyd to Shirdi for two persons.

Indigo flight
24.12.2022
01:55 PM

An amount of Rs 9224 got debited from my account but i have not received any ticket confirmation.

Please send the confirmation.

Email: [protected]@gmail.com
Booked on 01st dec 2022...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Atul89
from Powai, Maharashtra
Dec 1, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
Report
Copy

Money deducted but flight ticket not booked at yatra.com

1 dec 2022 I tried to book flight ticket from gorakhpur to banglore but due to technical issue money deducted but ticket not booked abd still money not reversed. So please reverse my money.
Email id [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yusuf Mushir
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
Report
Copy

Train Ticket Issue

I booked train ticket via online portal Yatra.com. amount of 4397.45 has been deducted from my bank but ticket is not issued. Refund is also not there. Customer Service phone number is also not available. Email has no response.

Date of booking 20/11/22
UPI Transaction ID :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rattan2022
Nov 28, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
Report
Copy

Refund of International Flight Ticket

The Thai Airways cancelled my return ticket in feb 2022. Since I needed an earlier date, I re booked another day with a promise from Yatra that refund will be given in 180 days for the cancelled flight. But till today I just keep getting apologies mails and no refund since 9 months....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaishali_konda
Nov 27, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
Report
Copy

Amount got debited but the booking is not done

I have tried booking flight from mumbai to Hyderabad on yatra. The payment of 5, 108 has been debted from my account which I made from UPI but the booking is not done. Could you please refund the amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mymotherindia11
from Delhi, Delhi
Nov 26, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
Report
Copy

False information/cheating/mental harassment

I booked one flight (go first airlines ) with booking ref no[protected] and paid 57826 inr .
Online it showed direct flights, after few days they send message of cancellation

and i got refund of 54178 inr.
Finally got mental harrasment and loss of 3648 inr.What was my fault i want compensation.

I wanna file complaint against yatra and go first airlines for befooling me by false commitmnets.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy