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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Mar 26, 2024
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39
Gurgaon
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122001

Yatra Online / YatraTrip.in reviews & complaints(2576)

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S
sonal115
Mar 26, 2024
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Payment deducted but no booking confirmation or refund

I booked a round flight on Yatra.com on 26-3-24 from delhi to Singapore payment deducted but no booking confirmation. I received a mail that ill get my refund back from yatra in 30 minutes but its been 506hours my refund has not been credited neither its showing in yatra application for my refund...
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J
Jasmita S Roy
Mar 13, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Money debited for flight booking without any confirmation or flight details

I booked a flight from Yatra.com for the 15th of March, 2024 from Bengaluru to Guwahati(Air India Express - 8:20 departure and 11:10 arrival). All the details were taken and I made the payment through UPI the transaction receipt for which is attached here. It is clearly visible there that the payment was done and received by Yatra. The amount was deducted from my account but I did not get any booking details or confirmation. I tried to track...
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M
mahuadas1488
from Pune, Maharashtra
Feb 28, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
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Flight ticket not confirmed but payment deducted from the account

I have booked the flight ticket from pune to singapore. My amount is deducted but i have neither got the confirmation nor the ticket. Could you please check the same urgently as my amount of 23513 is deducted.
Emaild id: abhijeet.[protected]@gmail.com
Phone number: [protected]...
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G
Geethu Sudhi
Feb 10, 2024
Feb 11, 2024
This thread was updated on Feb 11, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Failed Transaction.

Address:Cochin
Website:Yatra

I wanted to travel from Rajahmundry to Cochin and i used my snap-mint id for the purpose. Due to technical problem the transaction got failed but the amt was deducted from my bank account....
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V
vipulbisen
from New Delhi, Delhi
Feb 1, 2024
Feb 4, 2024
This thread was updated on Feb 4, 2024
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Money got debited but did not receive any confirmation of the payment or the ticket

Address:1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Website:yatra.com

I booked an indigo flight 6E-993 which was scheduled for 24th February. 2024 on 1st February 2024 through yatra.com.
I opted for UPI payment and was redirected to the payment page. I received a request of Rs.4986 on my Phonepe account and I made the payment on the same request, i have attached a screenshot of the completion of the transaction on the same account which was of yatra.com

My money got deducted but the payment...
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A
anuja50
Feb 1, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund for cancelled flight from Yatra.com

PNR: VSELRJ
Booking Reference:[protected]
This flight got cancelled from Indigo itself and they sent us the credit note stating that your refund has already been given to your travel partner who is Yatra.com
We initiated refund with Yatra.com with steps they have given. On which we see status that refund is processed and also we sent mail to support team where they say the same thing but we did not receive anything...
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A
Ajay Motyani
Jan 25, 2024
Jan 27, 2024
This thread was updated on Jan 27, 2024
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Flight booking confirmation pending

Booked return ticket from Ahmedabad to Mumbai.

Flight from Ahmedabad to mumbai has pnr of 000000. Confirmation awaited.

Return flight is booked.

Please look into the matter and resolve the same.

Booking ID :[protected]
Name : Ajay Motyani...
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R
Romeysingh1980
from Kharar, West Bengal
Jan 22, 2024
Jan 25, 2024
This thread was updated on Jan 25, 2024
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Haven't received money yet@8058

To: [protected]@yatra.com
Subject: Havn't received money yet

Subject: RE:'YA:41332532' 303aa8c000002f146586b33ef8c[protected] Normal - Online Payment Failure[protected]

Ramanjit singh

[protected]...
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R
Romeysingh1980
from Kharar, West Bengal
Jan 22, 2024
Jan 25, 2024
This thread was updated on Jan 25, 2024
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Subject: RE:'YA:41332532'

To: [protected]@yatra.com
Subject: Havn't received money yet,
I have paid rs.8058 on 23dec at1.21 pm,

UPI ref.[protected]

Subject: RE:'YA:41332532'
- Online Payment Failure[protected]

Ramanjit singh
[protected]

[protected]...
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S
Sam1412
Jan 21, 2024
Jan 23, 2024
This thread was updated on Jan 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent: Payment Deducted but Booking Not Confirmed - Order Booking Reference #2101240076789

I recently made a booking on Yatra with the reference number[protected]. The order number for Snapmint is 14547899. I am writing to bring to your attention a concerning issue related to the payment for this booking.

I have already reached out to Snapmint regarding the matter, and they have assured me that the payment from my end and theirs has been successfully deducted. According to Snapmint, the issue seems to be on Yatra's...
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S
Shaikh2244
from Mumbai, Maharashtra
Jan 21, 2024
Jan 23, 2024
This thread was updated on Jan 23, 2024
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No customer care number working

I had book ticket from yatra.com on 20 Jan 2024 around 9pm . My booking was confirmed. Later on i realised I had 2 bookings for same name. I am trying to yatra.com since then to check or cancel within 24hrs but i have no response as well as they are charging me for this whereas as per airline rule cancellation for such type is - full refund. Nor I am getting solution to my nor my money . Yatra is worst app no call working...
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V
Vikrant Sinha Roy
Jan 18, 2024
Jan 18, 2024
This thread was updated on Jan 18, 2024
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Hotel not confirming booking done at yatra

I made a booking at Mayfair Darjeeling on 13/01/2024 through yatra (ref number[protected]. Upon calling the hotel they’re saying they’ve received no such booking....
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Priyanka Kundelu
from Bengaluru, Karnataka
Jan 17, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
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Payment was done but didn't receive any booking confirmation details

I have booked a hotel using yatra website and has done the payment, immediately after the payment has done instead of redirecting to website it has redirected to a page it was saying that to contact support.This is so disgusting to grab money when someone trusted you.

Booked Date 17th Jan, 2024

and booked for 19th Jan, 2024 stay.

I want my money back....
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S
ShoaibJamal
from Hyderabad, Andhra Pradesh
Dec 16, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
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Payment done, but no ticket confirmation

Address:hyderabad

Dear Sir,

I have paid amount for the tickets but till now i didn't have message or email for the confirmation.

already complained to Yatra but no response, subject YA:41212434' didn't received ticket

[protected]@gmail.com
attached screenshot

pleaae reply as soon as possible

flight details Delhi to hyderabad on 27th Dec Vistara UK-899

thanksbr...
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S
Sankalp Dubedy
Dec 9, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment debited but not ticket provided

Address:Brihaspati niwas durgamata colony rees near ekta vihar society

On 2nd December I have purchased a ticket from yatra website, I was redirected to the payment gateway but as soon as the payment was successful the yatra site blanked out and redirected me to home page without any reference against my payment. I am contacting them till from 2nd they asked the details of payment and till date it has been a week and no revert back of the payment has been initiated and also the fact when I call the customer...
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P
Prasana_bal
Dec 8, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
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Yatra not refunded entire amount

I booked a flight from yatra source and the travel was confirmed, because of cyclone and flood, flight got cancelled from airlines side and refunded entired paid amount from their side to yatra, but these yatra people charged Rs 1200 as convinence charge and refunded remaining which seems like cheating people...
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K
from Kolkata, West Bengal
Dec 4, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Customer care number required for rescheduling a flight.

Please provide customer care number for rescheduling a flight. Facing lots of issue in rescheduling the corporate ticket....
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L
learnwithrajesh
from Haldwani, Uttarakhand
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not done

Address:Gurgaon
Website:www.yatra.com

- Booking Reference Number[protected]
- Booking: Rajeev Chowk Gurgaon to Haldwani
- Booking Date and time: 11 Nov 2023 | 01:15 AM
- I reached on 12:30 am at boarding point Rajeev Chowk.
- I continued to contact with driver, and when he reached at boarding point he not stop the bus, I called him and he said - thoda aage aa jaao. Mai aage gya or fir vo muje Iffco chowk aane ke bole, mai iffco chock gya and he...
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V
Vickykhatrii
from Indore, Madhya Pradesh
Nov 8, 2023
Nov 9, 2023
This thread was updated on Nov 9, 2023
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Gift card issue

I am not able to use my 2 gift cards as it keeps on saying invalid promocode i am not using any promocode i am just using my gift card and at the end it just says something went wrong try later what the hell is this. I have attached videos and screenshot for the same
Thank you...
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S
Smith7790
Oct 21, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Booking was not confirmed but money was deducted

I booked my flight from Pune to Banglore for 29 oct. The booking was not confirmed but my money was deducted.

Please refund my amount or please confirm my booking....
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