Yatra.com — Beware hotel booking via Yatra.com | |||
Hello Friends Recently i happen to travel to Goa and booked two months back via yatra.com where they showed highly discounted price . I booked for two nights for two adults and two children costing me 6109INR plus taxes = 5705INR. When i reached to hotel and checked their actual tarrif it was just 4200INR plus Taxes which manager said we discount on two days stay by 10% . And cost which we were charged is not even given during peak season . Approximate extra outgo of 2500INR which i could have saved if i would have spoken to hotel directly and as its a trusted site i never thought of crosschecking . Friends please crosscheck rates directly before you pay to online site esp Yatra.com . On raising the issue they replied as the trip is over we cannot help . This is a bad business practise of fooling customers by advertising discounts online and then adding hidden charges . Please beware of rates before paying as once you pay site would forget your complain . regards manoj nair Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
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Greetings from Yatra.com!
Regret the inconvenience caused. We are unable to locate your booking from the above details mentioned. Would request you to share your Yatra booking reference number or contact number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care