[Resolved] Yatra.com — Blocked my money and did not give me ticket confirmation | |||||
Yatra charged me 49797 INR and my yatra refrence number is 130116f73561.they took money from my account and later on they said that we cant confirm your tickets and we are refunding your money in 5 to 7 working days .that was the only money i was left in my account so if i book it after 5 days for the same tickets price will go high. they are doing farud by keeping customer money .it happened with me twice.. never book tickets through them Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Please accept our sincerest apologies for the inconvenience caused to you. This is definitely not the level of service we endeavour to provide to our customer. Please be assured that we are taking the necessary steps to ensure that such instances, though rare already, do not recur.
Would like to inform that booking stands failed and full refund has been initiated from our end. Refund will take 5-7 working days to be credited into your account.
Once again, We would really appreciate if you would allow us another chance to organise your future holidays, as we truly value your support and association.
Best Regards,
Yatra Care