[Resolved]  Yatra.com — Booked the tickets but not getting e tickets

Address:West Tripura, Tripura

Yesterday i.e on 14th september 2015, I tried booking tickets from agartala to guwahati, money was deducted from my account Rs 3522/- but the tickets were not booked. Please refund the money and call us in the number [protected]. we want to talk to the yatra customer executive as we are not able to talk to them. watever the customer care number is given there is no option to complain and talk to a executive.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Bhargab,

Greetings from Yatra.com!

Regret the inconvenience caused. Would like to inform that payment has not been charged from our end. Request you to contact your bank for the same else share your bank statement on [protected]@yatra.com.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information