[Resolved] Yatra.com — booking

sima555

from Delhi, Delhi

Address:

East Khasi Hills, Meghalaya

i had sent complaint YESTERDAY ALSO. ticket was booked for Gau to Delhi, for 20-2-15, reference no is[protected] in the name of Aaniv Saigal. Later i got email with ticket but with no PNR. After complaint i got message to call in particular number ie [protected], but there is no response (also in other number [protected]) although i have been calling endlessly. IS THIS A JOKE, PLAYING WITH OUR TIME and MONEY????? I have always booked from Yatra.com...this is a shocking and unwanted approach. Hence forth i WILL NOT be booking from here. I demand that i get a call immediately in [protected] or [protected]. DO NOT send me numbers i cannot connect to... Treat this as urgent

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Aug 14, 2020

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Comments

Yatra Online / YatraTrip.in Customer Care

from Pune, Maharashtra

Verified Support

Dear Customer,

Thanks for sharing your reference ID and contact details. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care

Yatra Online / YatraTrip.in Customer Care

from Pune, Maharashtra

Verified Support

Dear Sima,

Regret the inconvenience caused. Our team has contacted you and initiated the full refund. Refund will take 7-10 working days to be credited into your account. Request your patience in this interim.

Thanks,
Yatra Care

xyz06

from Karaikal, Puducherry

I booked ticket to bangalore from tanjore.It was an round trip and almost i booked it one and half month in prior.But the seats alloted was all upper birth.The preferences that i gave was lower and middle and availability was around 396 seats.My father's age is 52 and mother's age is 48.Then, what is the use of booking in prior? iam quite disappointed.I always book my ticket through yatra only, but what is the use?? on what criteria births are alloted? looking forward for the reply as soon as possible and i hope that this will be rectified in my next reservation.Thank you.