[Resolved] Yatra.com — Cheating, unethical behaviour | |||||
I was assured on telephone an ecash of rs 5000 for booking a package with yatra.com. Post paying 25% advance now the booking agent has denied offering any discount. On further escalation of matter i was assured of rs 7500 as ecash. Now none are responding to emails, nor picking any calls. This is a clear case of making false promise and cheating. I have call recordings of all the conversation. Was this information helpful? | |||||
Dec 24, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 18, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share your Yatra booking reference number and we will be happy to assist you. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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