[Resolved]  Yatra.com — Cheating, unethical behaviour

Address:Gurgaon, Haryana, 122002
Website:www.yatra.com

I was assured on telephone an ecash of rs 5000 for booking a package with yatra.com. Post paying 25% advance now the booking agent has denied offering any discount. On further escalation of matter i was assured of rs 7500 as ecash. Now none are responding to emails, nor picking any calls. This is a clear case of making false promise and cheating. I have call recordings of all the conversation.
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2016
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2016
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greetings from Yatra.com!

Regret the inconvenience caused. We request you to please share your Yatra booking reference number and we will be happy to assist you.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1921
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information