Yatra.com — confirmed booking

Address:Gurgaon, Haryana

Recieved confirmed hotel voucher after hotel booking for dalhousie and made full payment but when enquired from hotel after 48 hours the booking was not there. Made up a complaint to customer care but have no response so far. Booking ref s1137956
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Deepesh,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Deepesh,

We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation and one of customer care executive was communicating with you over email and phone. We hope they have been able to address all your concern up to your satisfaction. Your booking stand confirmed under reference # S1137956. We assure you of our best services at all times in the future.

Best Regards
Yatra Care

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