[Resolved] Yatra.com — Flight ticket still not confirmed after payment reference number [protected] | |||
I booked a flight ticket from yatra.com. By mistake i booked the ticket 1 month earlier so i called customer care to reschedule it. Customer care representative said you have to pay charges around 9500 rs. The original cost of the tocket was 6700! Why the hell would i pay such charges rather than keeping that ticket and booking another one at lesser price?? After that i tried to reschedule it through their online portal. On website it allowed me to reschedule it for some amount and i paid the same. After payment it said your ticket is UNCONFIRMED and we'll call you in three hours. Nobody called me back from yatra. When i called thme they said you have to pay some more money. And they are talking to higher management. After that there is no response. I'm thinking of taking some legal action against them. Thanks, -Ashok Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
i don't want to share my contact details in public. Can't you work on the reference number i provided ?
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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