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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would like to inform that if you have redeemable eCash, you can use the amount for booking a hotel or flight.While booking with Yatra, the refund part of your eCash can be used in totality and only 20% (upto Rs 2, 000) of the booking amount for hotels and 5% of the booking amount on international flights upto Rs 2, 000 and upto Rs 300 on domestic flights can be redeemed via the eCash that you have earned from your previous bookings or Cashbacks. For further information kindly view the following link : http://www.yatra.com/online/ecash-faq.
Also, Request you to please share your registered e-mail ID and contact number with us to check why eCash redemption is not showing on the payment page.
Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist.
Best Regards,
Yatra Care