[Resolved]  Yatra.com — Misleading and denying of booking after taking the full payment.(Booking ID- S1077065)

Address:

Faridabad, Haryana

i made a honey moon booking on the 29th aug for manali for 30th sept - 6 oct for 4star hotel in manali. i made tha advance payment and was confirmed by the executive that the booking will be confirmed . then no body gave me call back or any email for next 15 days. i followed them up for 3 days and ten made the rest of the payment . the gentleman after making the payment i recieved a call the very next day stating that the booking is not confirmed and the booking is full. plaese choose some other 2-3 star hotel which was mentioned as 4 star hotel later on when denied for the same gave an option to move to jodhpur and jaipur. when asked for a compensation for the non booking and this messup for the cancellation. a straight denial stating that this the offer or get your money back.