[Resolved] Yatra.com — Money refund issue | |||
Hello, I booked an Holiday package from Yatra.com to Andaman. Initially I paid 25% around (Rs.17000) of the package cost. Due to some family reason wanted to postpone my travel. But Yatra people are telling that, they cannot postpone nor they will not return money. They are not giving any other option and telling that you have to travel or money will be forfeited (penalty). There were still 20 days when i requested for postpone/refund of my travel date. These people are simply LOOTING money from customers. Is there anyone can me help to get my money back. I have shared my yatra booking id below. Booking Reference: #S1466725 Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
2 Comments | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.
Best Regards
Yatra Care