Yatra.com — No return ticket booked | |||
Hi, This is regarding the mobile application snags of yatra.com the application is not up to the mark and misguides the customer while making the bookings. I have booked return journey ticket but only one way ticket has been booked. Now I tried and explained with all the proofs to yatra.com but their seniors are not ready to accept the mistake in their application & are adamant that I have to make a new booking & are neither ready to cancel my existing booking as per my request and asking me to pay penalties for cancellation its not that I am asking for my return ticket but at least cancel the existing booking. Please look in to the matter. Thanks & Regards, Senill Was this information helpful? | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
At the onset please accept our sincere apologies for the inconvenience caused. This is definitely not the kind of service that we intend to provide our valuable customers. We would request you to share your booking reference no# and the email address used at the time of booking to help us to investigate further and assist you in this regard.
Best Regards
Yatra Care