[Resolved]  Yatra.com — Non processing of Refund of canceled air ticket

Address:Mumbai City, Maharashtra

I booked a ticket from Patna to Pune Indian Airlines(AI ticket PNR J0E56) The flight was delayed by more than an hour before departure. I cancelled the ticket with airline from airport. A full refund was promised as flight was delayed. I submitted a copy of cancelation to yatra for a refund. I was told that full refund takes one month to 45 days. Even after a more than a 45 days has passed yatra has not refunded any money Ticket issued by Yatra says refund would be done in 72hours. I do not understand where this 45 days or one month thing comes from. When the ticket is canceled and Airline has given full refund receipt, I don't understand what takes 1 month ? This is the refrence no issued by yatra for this refund yatra=[protected].
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Aug 14, 2020
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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