Yatra.com — Refund for failed eticket booking

Address:Imphal East, Manipur

Dear support, Kindly process for refund of the following transaction.1) Date of Transaction.: 26/4/2015 2) Credit Type (Credit Card/Debit Card or net banking.: VISA Credit Card 3) Bank Name.: SBI Card 4) Amount Charged.: Rs 12340 at yatra online 5) Transaction reference provided by bank. :26/04/2015 YATRA.COM-INTERNET TXN DELHI IN 12340.00 Dr. 6) Email id which was used at the time of booking.: [protected]@nic.in
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Customer

Greetings from Yatra.com

We apologize for the inconvenience faced by you while booking on our website. Our concerned team is looking into your case and has sent an email as we require more information to trace the transaction. We would request you to respond on the same to assist you further

Regards
Yatra Care
Dear Customer

Our concerned team has sent an email on your email address as we need some more information to trace the payment. We would request you to respond on the same for further assistance

Regards
Yatra care
Hello support
I have booked from chennai to hyderabad on 5th june 9.39naround by orange tours and travels, to travel on 6th june I.e saturday 9pm.
but the transaction, amount has been deducted 2006rs but the booking Id is not confirmed, need to know whats de status of money
And Should i travel or not,
Need immediate reply.

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