[Resolved]  Yatra.com — Refund my unused money ( Ref. No.[protected]

Address:

Amritsar, Punjab

On dated[protected] I tried for my booking from Amritsar To Goa and back ( round trip ) through Yatra.com . As the Amount of booking was more than the limit of my SBI Debit card, hence the booking could not be done . I tried twice for booking but failed . In the meantime I received a phone call No. [protected] after 7 PM from the executive of Yatra.com naming Ms. KAVITA . She told me that she is from Yatra.com and could help me in booking the flights . As per her direction we started booking online as per her guidance . She told that the Booking Amount is more than the limit of Debit card and she directed me to first deposite Rs. 39, 000/ from the one ATM Debit card and then she will provide the plateform to deposite the Balance Amount through another ATM Debit card . We did so and deposited Rs. 39, 000/ through my SBI ATM Debit card . At the same time i received messege as under "[protected] Monday 20:31 Thak you for using your SBI Debit card 622xx6218 for a purchase worth Rs. 39, 000/ on POS [protected] at Yatra Yatra online Pvt txn# 836631 " . Then again i recieved phone call from Ms. KAVITA executive of Yatra.com from the same Mobile no. as mention above and she told that the system of Yatra.com is hanged so Balance Amount could not be deposited . She told me to apply and send email to [protected]@yatra.com . Then I sent email immediately to [protected]@yahta.com to refund my unused money of Rs. 39, 000/ but no response has been received so far . So I request you to refund / send my money back into my Account . I shall be highly thankful to you . Harjinder Singh Mobile No. - [protected]