Yatra.com — Refund pending | |||
I booked the ticket through yatra.com for (PNR) F8S8VG travel on 09 May from Hyderabad to Kochi and canelled with details given below. The refund amount has been transferred from spicejet to you a week back amount Rs 4, 914.00) INR. Refund still awaited, Confirmation Summary Booking Information Booking Date Confirmation Number (PNR) F8S8VG Reference Number [protected] Original Booking Status Cancelled Cancelled Cancelled Balance:(Rs4, 914.00) INR Passenger Information Passenger(s) Pax Type Flight Travel Documents 1. MR VARGHESE THATTIL ADULT, MALE SEAT 2. MS DAISY VARGHESE ADULT, FEMALE SEAT Was this information helpful? | |||
 2 Comments | |||
Comments
Hello, I booked a ticket of spice jet through make my trip and my Booking Id: NF[protected] and booking date: 18-September-2014. Travel date 25 Jan 2015, but unfortunately flight was cancelled and I was supposed to get the refund. In make my trip site amount refund date is shown as 2nd April. But till now I have not received the refund amount. After having series of follow-ups (Below are the reference number given against my complaint) I haven’t got any fruitful response.
First follow up: 16th-April-2015 Reference ID: [[protected]]
Second follow up: 24th-April-2015 Reference ID: [[protected]]
Third follow up : 5th-May-2015 Reference ID:[[protected]]
Fourth follow up: 16th-May-2015 Reference ID:[[protected]]
Fourth follow up: 22nd-May-2015 Reference ID:[[protected]]
Refund reference number as mentioned in make my trip: IN1412R6S247965
As they are claiming refund has already been done but they haven’t provided any transaction id.
First follow up: 16th-April-2015 Reference ID: [[protected]]
Second follow up: 24th-April-2015 Reference ID: [[protected]]
Third follow up : 5th-May-2015 Reference ID:[[protected]]
Fourth follow up: 16th-May-2015 Reference ID:[[protected]]
Fourth follow up: 22nd-May-2015 Reference ID:[[protected]]
Refund reference number as mentioned in make my trip: IN1412R6S247965
As they are claiming refund has already been done but they haven’t provided any transaction id.
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Greetings from Yatra.com
At the onset please accept our sincere apologies for the inconvenience caused. This is definitely not the kind of service that we intend to provide our valuable customers. We have processed the refund of INR 4314 on 23rd May under booking reference no# [protected].
Since the transaction was done through Net Banking, it generally takes 7 to 10 working days for the amount to reflect in your account. Hence, you are requested to wait till that time and cross check the status of refund from the concerned bank after the completion of this period.
Regards
Yatra Care