Yatra.com — Refunded money withdrawn by yatra

Address:

Hyderabad, Andhra Pradesh

Dear Yatra, I have booked below ticket and cancelled on 11th June 2015. But when I checked in my ICICI bank account the amount of Rs. 1007 returned and on next day it was again deducted by yatra. I don't understand what is the meaning of deduction of refunded fee by your side. I talked with your customer care number[protected], even they are unable to track this thing. Can you please clarify me about this inconvenience ? Here is a screenshot of my bank account transaction rows : http://screencast.com/t/iuomp9Vu Following is my details on cancellation, [protected][protected][protected][protected][protected]------ Dear Ramakanta Mohanty, Your flight booking has been cancelled. The cancellation details for booking reference number [protected] are: Flight Itinerary Passengers Indigo Hyderabad - Bhubaneswar Mr Ramakanta Mohanty 6E-264 Fri, 12 Jun, 2015 Refund Details Refund from Airline charges Yatra charges Other charges Total refund (+) 3, 636.00 (-) 2, 250.00 (-) 300.00 (-) 79.00 1, 007.00 The refund amount of 1007 will be credited within 5 to 7 working days depending upon your bank. Best Regards, Yatra team