[Resolved]  Yatra.com — reg: Cheating Website, speculate money from people money !!!!

Address:Bangalore, Karnataka

I don’t say “ Hi “ or “ Dear “ to you cheater’s !. Worst Experience, My ticket was cancelled without intimation and jet airways from chennai to bangalore on 11th feb 2015 (21:55), people denied giving ticket, don't know why ? I have informed by jet airways that " Yatra.com" cancelled my reservation !. Is this is the kind of speculation you do with our money. I will share my experience in review's for sure and make at least some people hold booking in your cheating " Website ". My reference id is : [protected] ( jet airways – Chennai to Bangalore 21:55 ). And your customer support number is totally waste which never connect to customer care ?.[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Vishu,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Vishwanath,

Regret the inconvenience caused. We are looking into your query and would respond to you at the earliest . Request your patience in this interim.

Thanks,
Yatra Care
Relay.. Yatra is cheater and fraud. Past 8 months i am continuously doing follow ups with YATRA for payment dispute.
some times they are saying we are unable to fetch the data, some time they said we don't received the money..

I request to who are all reading this comments don't use Yatra for ticketing there many other merchants are available who are giving
quality service. Yatra is using worlds worst system and worst people in their organisation who are just bother about customer service.
Dear Vishwanath,

Regret the inconvenience caused. We appreciate your valuable feedback as it helps us to improve our service levels. Our team has contacted you and advised that full refund of INR 1, 652.00 has been initiateed on 13 Feb and its already been credited into your account. We have taken up a serious note and feedback has been shared with the concern manager. We request you to kindly treat this case as a isolated case and rest assured you never experience in future.

Thanks,
Yatra Care

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