[Resolved]  Yatra.com — Regarding bad experences

Address:Chennai, Tamil Nadu

1) Delaying in issuing the bus ticket.
2) Received a call after starting the Bus started from Delhi stating that Bus will not reach Manila you have to arrange you own transportation and reach Hotel.
3) As said the bus stopped and we spend 2000 Rs to reach the Hotel.
4) Bed size was very small.
5) We did not get the hot water properly (we required to beg)
6) No heater in the rooms extra charges ( you are aware it is the cold place and snow is falling how can you charge extra).
7) Sightseeing was not done as per the committed.
8) Drives when he was free (will not come as per our timing)
9) Very bad driver, driving the vehicle over speed always and eating tobacco continuously.
10) Not taken to Rohtang pass.
11) Everything extra money.
12) had an very bad experiences with yatra.
13) the money I spend with you is not worth .
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Aug 6, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Rama,

Apologies for the trouble. Please share your contact details and reference ID. We’d get back to you shortly.

Best Regards
Yatra Care
My contract deetails is R. Ramachandran [protected] my booking no is S1469730
Dear Rama,

Regret the inconvenience caused. Our team has contacted you and advised that we are processing the refund of INR 2, 750.00 in the same account which was used for the booking. Refund will take 5-7 working days to be credited into your account.

Thanks,
Yatra Care

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