Yatra.com — they iust do nothing but cheat customers | |||
I had made booking from hyderabad to delhi for 9th of november 2014 (spice jet for Rs.3000), but due to some issues i had to shift the date to 7th nov. When i checked for the availability on 7th, i was getting the desired air fare (Air india for Rs 3000). So i cancelled my previous ticket (got 2500rs deducted out of 3000rs) and booked the ticket for 7th. Now after i have booked the tickets these guys are telling me that my ticket could not get confirmed as the airlines have raised the airfare (within 7 to 8 hours to almost Rs7000). I talked to one of the executives and he said that he could not help me out and transferred my call to senior supervisor(Mr. Nitin). This fellow did not even listen to my problem and bluntly refused. Please do not fall prey to these cheaper airfare offers by this website. Nishant Sagar [protected] Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
no calls from your side.i am attaching the photo proof that i am yet to receive any case from my cancelled booking.
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Dear Nishant,
We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation and one of customer care executive was communicating with you over phone. We hope they have been able to address all your concern up to your satisfaction. E cash has been updated in your account. We would request you to check the same.
Best Regards
Yatra Care
We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation and one of customer care executive was communicating with you over phone. We hope they have been able to address all your concern up to your satisfaction. E cash has been updated in your account. We would request you to check the same.
Best Regards
Yatra Care
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Thanks for sharing your contact details. We’ll get back to you shortly. Apologies for the inconvenience.
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Yatra Care