Yatra.com — took money and room not given | |||
yatra with reference to book id #[protected] charged for room in ooty for 3-4-2015 and 4-42015 and confirmed the same and later denied service few hours before check in and gave me an option which was not used by any person no reviews on internet . On multiple calls the customer care person denied and even disconnected the calls . I want to take this matter to consumer court where the seller has sold and unavailabel product. guys stay away from this company Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
At the onset please accept our sincere apologies for the inconvenience
caused. This is definitely not the kind of service that we intend to provide
our valuable customers. We have processed the refund of INR 7763 and INR 5199
on 03rd and 29th Apr respectively.
Since the transaction was done through Net Banking, it generally takes 7 to 10
working days for the amount to reflect in your account. Hence, you are requested
to wait till that time and cross check the status of refund from the concerned bank after the completion of this period.
Regards
Yatra care