Yatra.com — Waiting for refund of cancelled international airline ticket with yatra ref. no. YT14356320 | |||
I have cancelled the international airline ticket with yatra ref. no. YT14356320. I was informed that in 7-10 days I will get the refund but when I called on 10th day they said 10-15 more days is required and their excuse is that airline has not refunded to them so in-turn they have not refunded to me. I don't know how many times they will ask for more time and I have lost the hope for approx. INR 20k money. Worst part is I made the payment through credit card and its already billed and their is no probability of refund before my due date so I have to make bill payment that will include the refund amount of the cancelled ticket. In-case of refund after due date bank will just adjust it with future bills and with my current spending trend it will be 2-3 months bill. So effectively refund will be time taken by yatra to refund plus 2-3 months and I don't know when eater will refund it. Was this information helpful? | |||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com
Booking reference - YT14356320
We sincerely apologize for the inconvenience caused. We would like to inform you that full refund of amount INR 19479.57 has been processed from our end to your card on 22 MAY 2015. The same will take 5-7 working days to reflect into your account.
We request your patience in the interim. We hope that we were able to resolve your query.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Regards,
Yatra Care