Yatra.com — wrong reference number and no ticket confirmation message

Address:Chennai, Tamil Nadu

Dear yatra my ticket booking on 14 feb. For 16 and 17 feb. Has been confirmed but the reference number provided to me is wrong [protected] my money has been deducted its a round trip ticket through indigo so please I request you to kindly look into this problem and take the action of sending me my right reference number and confirmation message immediately as I have my flight on monday waiting for your feedback .
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Jenenthong,

Regret the inconvenience caused. Would request you to share your contact number or e-mail address so that we can locate your booking and send it on your registered e-mail address with us.

Thanks,
Yatra Care
Well my email id is [protected]@gmail.com and phone # [protected]. As i was told by customer care that my ticket wasn't even booked and my money have been deducted i want you to refund my money as soon as possible. wating for your mail

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