Yatra.com — Yatra's False Offers

Address:Bangalore, Karnataka

I have made a booking on Yatra.com on 25th Sep and they offered that you will get a 10% cashback as an eCash If we will use CASHBACK coupon. I did so. But the cash back that was expected to reach my yatra account by 10th Oct never happened. I called them, query logged is there response every time. Mailed them, no reply from their end. So It's a warning from my end, don't believe their fake offers. Ref No: 13286358
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Customer,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Avind,

We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation. E cash of INR 823 has been processed in your account. We would request you to check the same. We hope this helps resolve your concern.

Best Regards,
Yatra Care

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