Yebhi.com — return issue

Address:

Jaipur, Rajasthan

well, i have ordered two products before in the first week of july, and got defected products. i have made an return request but they cancelled it. i have already made it 6-7 time from their website and confirmed 4-5 times by calling them. everytime they say that your product pickup will be held in 1-2 days but there is nothing like that. and they are cancelling it again and again. and now from 2-3 days. they are not receiving the phone also. i want my refund back, if they want their product, they can take it back or if they dont want, thats their choice only, i want my refund back in my bank account, that it. order no. : YBH5676747