Yepme.com Customer Care

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
+91 11 6637 2424 (Customer Care)
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+91 124 6637 2424 (Customer Care)
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+91 12 4495 1830 (Corp. Office)
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Webpages:
Work days:
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
View More Information...
Satisfactory Rating
13%
Complaints
965
Responses
396
Resolved
26
So far so good - The company responded to our notifications and is working on resolving complaints.
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Yepme.com related photos (213)

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Yepme.com Customer Care related pictures (213)

Yepme.com Complaints & Reviews

Yepme — Fraud

 faiz2 on Feb 5, 2016
My order no. Is 30055836 and i watch an add on your site get one shoes buy one free so i ordered this shoes but when it delivered to my home i found that it is only one pair of shoes. My mpbile no. 8115082992 my adress: azad nagar konch....
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Online product not delivered

 Sucheeth Bhandari on Feb 2, 2016
I placed the order on 15 Jan 2016 and I haven't received the item yet. I'm really unhappy that my order is still not delivered. Really disappointing!!!

I did call couple of weeks back to check the status. The customer representative did say she will update. But nothing moved post that.

Looking for a resolution ASAP. The order number is 16647566...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — Order status

 lourdu on Jan 30, 2016
My order number: 16737955 I order 23 Jan 2016 and your expected delivery date: 30 Jan 2016 but not you dispatch my order, so track your order page I order number write and mobile number write submit button click but not mobile number match in display you why? I correctly order number write and correctly mobile number write but why not correctly mobile number match why?...
Complaint comments  Read comments [3]Complaint category Online Shopping

Yepme.com — Cancelled my order after receiving payment.

 Kinkar Roy on Jan 29, 2016
Dear sir,
I bought a T-shirt from YEPME.com on 14-1-2016. My order id is 16631443.
Rs 495 was deducted from my SBI account. Transaction ID is "POS PRCH-POS 601409514842 yepme.com". They did not ship the shirt. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called the and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Canceling the order.

 SuRaj Şĕņ on Jan 27, 2016
I want to cancel my order which was wrongly ordered. I had received the yepme confirmation massage . my order number is 30019576 & mobile number is 7869933285....
Complaint comments  Read comments [1]Complaint category Other

Yepme.com — Order rejected, but didn't receive refund yet

 nanow on Jan 27, 2016
Order no: 16073965. I made payment through SC bank and the amount was debited from my account, but yepme customer care denies that. They say the payment was made from SBI. I have shared both my SC and SBI bank account statements, yet they are unable to resolve the case.

I believe complaining here will surely help me.

Thanks...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund of the product

 Deepak Dahiy on Jan 22, 2016
I have to return my product that I buy on 18 jan 2016 order no 16680989 because the color of product I saw on site and the product which i bought from site does not match...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund issue

 Ronit Samra on Jan 21, 2016
Hello Team,

I placed one order on 4th august 2015 I placed oreder id# 14660881 and it was cancelled on 6th of august and go this message " Dear Customer, As per your request your order no. 14660881 has been rejected successfully. Please check your email for more details." Now from that day to till now I placed many calls and sent many emails but mony has not be refunded yet. Please look in to this otherwise I will take legal action against this.

Thanks
Lokesh Nawani...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Shoes

 Hârshït Pâréèk on Jan 19, 2016
I order shoes by mistake a wrong product but i dont want that shoes i will order back correct shoes so please cencel my order . my order no.16685095...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Wrong size

 Mr. Kaz on Jan 14, 2016
I want to exchange the product, I got & size brown formal shoes and it was wrong it is actually of 8 size, recently when I ordered my number was 7 as per yepme measurement, this time also I ordered the same no. size formal shoe, but this measurement is different, i want to exchange that shoe which i have not used till now, I have complaint but till now no response from yepme....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Replacement order 399

 Tanveerakounser on Jan 12, 2016
Order no:_16482431 Despatch Awb No:_Delyepc1698850 order dt:_3/2016 shipping value 399rs. Name:_tanveerakounser D/O:_Ab hamid Qureshi R/O:_Zahid Pora Hawal, pincode :_190008 post office :_Nowshera Srinagar...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Track sut

 sahendrapandey on Jan 8, 2016
Sir i have ordered on track sut for that i had pay 1099 but im not satisfied with the quality of track sut so i went to return it and went get money back my order no is16357166 and invoicno BK5240766 kindly pls look in to the need full name sahendrapandey 821303...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Order rejected

 Nokdy Jr on Jan 4, 2016
Dear Sir, I ordered a Denim Jacket and Jeans Total -INR1357 Mode of Payment:Credit Order id-16453465, The amount was debited from my account but later i got a mail that my order has been rejected and the money will be refunded to me in next 7 days, more than 7 days have past but am not getting my money back...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund Not Received

 Yatin Kinger on Jan 2, 2016
Refund against Order No 15893075 not received. Request was send them on 20.11.2015 even product also received by them by 25.11.2015. After 10 days I got approval that return is eligible for 100% refund. but still searching the refund amount in my bank which I think never came. And interestingly they don't have email id for customer satisfaction....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Receiving promotional messages

 ranjith354 on Dec 30, 2015
As i'm receiving many unwanted promotional messages from DM-IYEPME regularly.As i'm annoyed with those messages.Can u ensure that I wont get these messages anymore...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Sending sms

 shibukr on Dec 29, 2015
I am getting sms from yepme.com continuously in day and night.I have sent ystop to56263 but got the message "non-existing service"...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Refund payment not received

 patelviral17 on Dec 24, 2015
I pleased my order on October 13, 2015 product - Yepme Casual Shoes - Cream, quantity -1, Shoe Size-9 order id - 15503669 Total - INR (Indian Rupees) 308 Mode of payment - Credit After few days they said your payment is not received they thay said they will refund me with in 4 to 5 working days. after that they asking my bank details so 3 time i share my bank details with them.30 to 40 times times i call them every time they said you issue will solve and we will arrange call back but yet its not solve. and 15 to 20 mail them regarding payment issue but nothing came in written they said they...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Didn't refund my money

 Bidyarani on Dec 24, 2015
I had ordered a buy one get one free women winter wear on 12 th december 2015.Order id is 16204601 total amount is Rs.818. But ordered was rejected after few hrs, i didnt request for any rejection. i got a messge on my email that the amount will be refunded within 7 days but not refunded yet.plz refund my money.don't cheat on ur customer....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Request a refund

 spoffice on Dec 22, 2015
Bank A/C Holder Name: Alok Nath Bank Name: State Bank of India Branch Name: Dhubri Bank A/C No. 33606734928 IFSC: SBIN000069 Order ID: 15885874 Complaint NO; 2300894 Despatch No.*K83764128* I have already sent the item to your office. Kindly refund the money as soon as possible....
Complaint comments  Read comments [2]Complaint category Banks

Yepme.com — Yepme didn't refund my money

 Ankit Navalakha on Dec 20, 2015
Sharing the worst experience ever. I have ordered below order. Order Id : 16009072 Order date : November 23, 2015 11:40PM Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 1138 At very next second, I cancelled the order due to wrong product selected. Now I asking you to refund my money, so as to order a new product form yepme. Today 18th dec 2015, 25 days and still I am not getting my refund. If the order is not yet dispatched, not yet shipped or deliver. May I know why it is taking this much time to refund my money. Customer needs fast delivery as well as fast process...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

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