Yepme.com Customer Care

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
+91 11 6637 2424 (Customer Care)
32
6
+91 124 6637 2424 (Customer Care)
13
3
+91 12 4495 1830 (Corp. Office)
7
4
Working hours:
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...
Satisfactory Rating
13%
Complaints
992
Responses
415
Resolved
28
So far so good - The company responded to our notifications and is working on resolving complaints.
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Yepme.com Customer Care related pictures (225)

Yepme.com Complaints & Reviews

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Yepme — Less Reward points are given

 Lokesh Gaba on May 5, 2016
As per my telephonic discussion on 011-66372424, i am waiting for the resolution. I had placed two orders for which 490 yepme points must be given to me but on 4th may, i got an sms from your side that i have got 237 yepme points only. why? Kindly check .

Details are:
1). ORDER ID 30963859
PLACED ON 2 MAY 2016 at 1:58:00 AM
UNDER SCHEME 50% cashback
AMOUNT PAID Rs 555
REWARS POINTS TO BE GIVEN 278

2). ORDER ID 30979210
PLACED ON 3 MAY 2016 at 9:13:00 PM
UNDER SCHEME 25% Discount & 25% cashback
AMOUNT PAID Rs 847
Complaint comments  Read comments Complaint category Other

Yepme.com — Refund not done even after almost 2 months

 nancy24 on May 2, 2016
I order from your website on 3 march 2016 with order number and returned the same on 18 march 2016. Since then my refund is pending and on each and every call they tell me refund will take place in 5 days. They also asked me for my bank to verify that i have not received the refund. Done that still no 30396112 work is done when i called them today they said your statemnt is being forwarded. Do you people need reminders from customers to do your work. I submitted my statement 2 weeks ago and when i asked to talk to a senior i was told i will receive a call but no one called . I regret my decisiin...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Non refunding of my money

 Nimsy on Apr 30, 2016
Dear sir,
I had ordered a jeans from yepme.com by the seller ccavenue but that order # 30281943 got rejected but the amount of Rs.458 was debited from my bank account which was to be returned by 21 days but 68 days have been passed but I have still not got my money back and also I have called them thousands of time but its of no use fake promises always.
Kindly register my complaint against yepm.com and ccavenue.

Regards
Neema...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Item not being returned

 Tanay Ganore on Apr 28, 2016
I had placed an order for a t shirt. Ir was delivered today. The t shirt's colour isn't as expected. So i want to return the product. The Yepme app is neither showing my order in the orders section nor the app has any option to place a return request. I tried to mail them on ' customer.care@yepme.com' and place a return request. But their server is rejecting my email. I tried it twice still rejected. I request Yepme.com to place a return request for my order and kindly upgrade their app by adding a return option.

Order id : 30911785...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — I got different products

 bobby143143 on Apr 27, 2016
Last one weak back i ordered two pair of shoes in the yep me.com yesterday i received my order through the cod when i open my pack i shocked because in that pack one pair of shoes k but another is the sandals ie also different one size is10 and another is 8 instead of the black formal shoes this is the one of cheating i never except from your company please solve my problem as early asproblem...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Yepme.com — Amount not refunded after returning the product

 anilarchak on Apr 26, 2016
I bought a product from yepme.com on 23/03/2016. But the quality of the product wasn't that great and i didn't like it. So returned the product as per their policy. It's already been a month till now i haven't received any refund. They are giving some idiotic reasons if i ask for the status.

Attaching the invoice, email conversations....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — SMS solicitation

 vijayus on Apr 24, 2016
Dear Sir, Madam

I am registered on DND and I still continue to get these unwanted SMS from yepme.com I have tried to go to their site and see if there is any way to stop this and I have not been sucessful. I have even sent them a message from their website. Please tell me how I can make them stop this, thank you...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Yepme.com — Yepme mens analog digital watch amount not refunded

 vikas030 on Apr 23, 2016
I ordered yepme mens analog digital watch colour red/black order id no.30536991 on 17 march 2016 and immediately after order amout deducted from my account as amount being paid by paytm wallet. I realise i have selected wrong colour in watch then immediately on the same time after 10 min. I cancelled the order. Now i call yepme customer care one lady pick up the call name jyoti, shivani, so and so saying how could i help you. I narrate the whole situation to her then she replied that the amount deducted from paytm wallet will again refunded or reverse to pay tm wallet itself. She asked me to. Wait...
Complaint comments  Read comments [2]Complaint category Jewelry & Watches

Yepme.com — Refuse my order

 robin_ayk on Apr 23, 2016
I have wrongly place an order of another shoes by mistake. And the shoes i ordered size no. is very big too. I dont want to buy that i ordered so i want to cancel the product(shoe) that i ordered from mistake. I sincerely apologized for my mistake and it wont happen again. So please accept my kind request without fail and cancel my order. With kind regards....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Ivan hanley-white and hanley-midnight blue

 Mohammed D Khatri on Apr 23, 2016
I buy the product from yepme.com. when i received the product and open the package. i see the damaged product it was really a bad quality thatz y i want to refund the product. thank you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Cancellation of my order having no. 30780384

 Jitendra kumar satapathy on Apr 17, 2016
My order is wrongly selected which was i cannot want so i want to cancel my order having order no. 30780384 . Please consider an action on this...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — Complaint 2531818 progress status

 Siripuram Haritha on Apr 12, 2016
I did not get any refund regarding my product order number(30592176) and also refund of courier .courier detailes mentioned in attachement.please refund amount as much as possible.i didnt get any rcovery till now.such a waste performence.i want to get refund of courier also>...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not initiated

 didar66 on Apr 6, 2016
I had returned the product on 27 dec 2015 and they had also confirmed the return. Its 6 april 2016 today and still yepme.com has not credited the money on my account. I have sent 30 emails to them and they are taking 5 to 6 days for answering single email.
Very poor service. I have sent them bank detail statements multiple times and still they are not crediting the money. I am really frustrated. Please take some serious steps against them. I have called them more than 25 times and they dont have any toll free no either. So the customer have to pay the telephone bills also. I have spent more...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund

 yupme on Mar 30, 2016
Order no 16381247... i order on 27dec 2015 bt i cancelled my order...till today i didnt get my refund... bas same wording within 7 days bt abhi tak 7 days nhi ayee h and no call back servies...and girpreet sir ke to 9feb se abhi tak 24 hrs hi hi hue h... and within 2hrs me call back ho jayegi bt aaj tak wo 2hrs nhi hue h...3 bar bank statement provided kar di bt abhi tak refund nhi hu h ...never shoping wid dat sites if u want to shoping den go for snapdeal ... maine kal shoping ki ti snapdeal se night me order cancel kiya and today i got my money... snapdeal refund my money with in 1 day... so...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Formal shoes

 shivaji biradar on Mar 28, 2016
Hi can i know wht is the process for exchanging the shoes .I bought them two pairs one 7 number and one 8 number but i want to exchange one 7 number pair with 8 number with new pair as 7 became to short for my brother .So please suggest me on this how to do it asap .Call me on same number 8801156689.My order number is 30610392.
I want to replace the 7 number shoes with 8 number as 7 number shoes are very small for my brother's leg and it is very hard to wear it .So please can you exchange the shoes is there any replacement can be happened ....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Request to cancel order

 pingky on Mar 23, 2016
I want to cancel my order which was wrongly order and the order number is 30589744...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Formal shoes

 azarudheen mosa on Mar 16, 2016
I have ordered formal shoes on buy 1 get 1 offer. This is the first time I am ordering something through yepme. The expected delivery date was March 12, 2016. I haven't received my order yet. Please check the screenshot that I have attached....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund money

 Chirag Nagaonkar on Mar 15, 2016
I had done shopping and after I cancelled my order on 25feb, there I got the sms that in a week u refund will given till today the the refund not given and I call many times, first time told in 14days, after then I called telling 21day... Order no 30325656...
Complaint comments  Read comments [4]Complaint category Online Shopping

Yepme — Order refund

 Sharry Rooprai on Mar 15, 2016
I have order a pair of shoes with offer buy one get one free but i received only one pair of shoes ., so thats by i want refund my money my order no. Is 30454544...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme — Shoes replacement

 Shaan Hussain on Mar 12, 2016
Dear sir,
I replacement to my shoes because it is not comfort me or size is small or the product is not likely.
Thank you...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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