[Resolved]  Yepme — Issue with a product

Address:854301

I purchased a watch on yepme on 20th september 2016. I paid rs.323 from paytm wallet. But still i have not recieved the product.

I have been calling yepme but i am not satisfied with them. So, i want to cancel my order and please help me to get the refund as soon as possible.

My order id[protected]
My contact no.-[protected]
My email- karanmzms.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32323102.

We would like to inform you that your complaint for refund is under process which will be processed within the given timeline i.e. 14 to 21 days. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Team Yepme
Oct 06, 2016
Updated by karanmzms.1996
I don't want to endure such issues for a long time. It has already been a long since my money is blocked. So, please refund me today.
And i hope u'll help me.
Verified Support
Dec 06, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Complaint comments 

Comments

Sir I have been cancelled my order but i not got my money so you will give me my money of payment on paytm online money please sand my money on my PAYTM account number [protected] Thanks Sir please solve my problem as fast as possible My order number 32457259 also price 374 Ruppes india. answer me fast thank sir

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information