[Resolved] Yepme — No replacement and no Refund of product

sareen34

Address:

Gautam Buddh Nagar, Uttar Pradesh

Its being more than two months I have asked this company for product replacement but they only replaced one product.

Order NO -3025452, replace both the products and give Size 42 for both kurtas.

bu the product they given as faulty so I asked them to replace product but the replacement was done for only one Kurta. I continuously calling an email them but same response we do replacement either is 24 hrs or 48 hrs .

there managers are too busy and customer care agents don't have any idea and give any convincing answers.
Again the Complaint number 237164 is given but no replacement or no refund till now.

Now its being more than 2 months no action as taken by them.

Thanks
Vikas Sareen

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Aug 14, 2020

Complaint marked as Resolved

Yepme customer support has been notified about the posted complaint.

Nov 05, 2013

Updated by sareen34 I have ordered 2 kurtas on date but one kurta was having sticting problem but size of both kurtas is 40, so iasked them to replace both the kurtas and

But only one kurta was replace and No change of other kurta size and provide size 42 instead of 40. product mention below.

Yepme Finlay Orange Gingham kurta Shirt- Size 42 ---Not replaced

But they didnt do any kind of support to customer instead of email claiming we can resolve your complaint .

My complaint number was this 273541 but there answers are not convincing and whenever we call there customer care agent we will do it but now its more than 2 months and no response . again email staing your product is delievred and we have called you but no fone calls from them no replacement.
They are saying we only do register for complaint 1 month we manually do it but again no refund and no response from this company.