[Resolved]  Yepme — Not giving refund

Website:m.yepme.com

Order no[protected]
Website - yepme.com
I have order shoes from the website yepme and done online transaction if rs 123. I have received an mail that your order is rejected but the payment of rs 123 was drawn from my account.
I called in yepme customer care but they are telling that we have not done any transaction from your account
Please help me to get out with this mess
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Nov 11, 2016
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Oct 04, 2016
nilesh seth's response
Cancel my order as much as possible
Oct 07, 2016
Updated by Hirpara Divyesh
Hh
Verified Support
Oct 08, 2016
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to Yepme

This is to apprise you that we have not received any payment against your order number[protected].We request you to check the same from your bank.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 14 business days.

In case of any further assistance and feedback, please feel free to write to us at [protected]@yepme.com
We regret the inconvenience caused to you.

Warm Regards,
Yepme
Complaint comments 

Comments

I want to cancel my order which was wrongly ordered. .my order no is 32483005
I have to cancel bcoz I have ordered it by mistake I have to order other one
Order No.[protected]
Order Dt. 29/05/2017

Website - yepme.com

I have order a Watch from the website yepme and done online transaction of Rs. 618 by Mobikwik wallet. (Invoice of Mobikwik is attached herewith). I have received an SMS that your order is rejected but the payment of Rs. was drawn from my account.

I called in yepme customer care many times but they are telling that we will refund the amount. But till now I have not received refund from yepme.

Please help me to get out with this mess.

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