Yepme — Order undelivered

Address:110037
Website:www.yepme.com

I ordered from yepme on 23 june 2016. I recieved a mail three days later stating that my order has been delivered to the shipping company Delhivery. Two days later i found out that the status of my order was displayed as "Returned" on yepme without even getting the products delivered to me. I called them up and they said that now they can only refund my money and it cannot be shipped again. The shipping company's number was unavailable. I filed my refund complain and since 10 days i haven't heard from them. I am really dissapointed with such poor service quality. I want my order delivered or atleast my payment refunded back to me.
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Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding the order placed with Yepme.

We have not found any order or contact details. We would request you to please share your Order ID or Registered Mobile Number with us to assist youbetter.

In case of any further assistance and feedback, please feel free to write to us at [protected]@yepme.com (share Yepme order number/RMN if any)

Assuring you of our best services always!

Warm Regards,
Yepme
My order id is 31408141
Contact - [protected]

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    +91 124 6637 2424 (Customer Care)
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    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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