[Resolved] Yepme — Regarding refund of order id[protected]

guru praasad

from Chennai, Tamil Nadu

Website:

www.yepme.com

I had purchased and returned the product for refund 50 days back, I returned the product back on 16th May and on May 20, 2016 I got this below reply,
Dear Customer,

We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number[protected].
This is to inform you that we have receive your return product and quality check is validated and we will process your refund in next 14 to 21 days.

And now even It took more than 50 days without any proper response I call their customer support twice and on both occasions they apologised and promise to refund in 4-5 days but of no use.

This is the worst response I have ever had from an online retailer. Give fake promises and assuring timely response.

+2 photos

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Aug 9, 2021

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

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Comments

Yepme.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund order id[protected].

This is to inform you that we have processed your request for refund. Same refund has been process from our end. It may take 2 -3 days to credit your account. Kindly cross check with your bank statement and revert.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at .[protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com