[Resolved]  Yepme — Yepme never refunded money

Address:

New Delhi, Delhi

Yepme have not refunded my amount even when they have received their product and have done the quality check. It has been more than 3 months now. everytime i call them they apologize and don't let me speak to their supervisor. they say that their supervisor also cant help me and would provide the same information that they. they give lot of excuses for not letting them speak to their supervisor. Many times they had said that he wasnt in the office. When i pointed out why was he not in the office during office hours they changed their excuses to something else. So far I have been able to get to the supervisor twice in three months. And both supervisor said that they would resolve it and promised to call me back. the issue is still not resolved and they never called me back. I have done shopping from other online portals as well but YepMe is the worst. They would never refund your money. If at all you are thinking of returning the product then get ready to hear these words while chasing for refund :
' I'll escalate this on priority basis'... God knows who do they escalate top'I'll get in touch with finance department'... god knows if their finance department really exist in this planet
'I'll arrange a call back'... the persone who is supposed to call back would contact you through telepathy. If you cant receive then it's your fault.
Supervisor says 'this time i assure you i will call you back'. But you won't get a call back. They are damn expert in maroing Accent and false promising with attitude.
The worst part is that when i call them again these days they say that i had denied to return the product. how the hell did you reeive my returned product and got the quality check done. How illogical was that.
Can anyone on this earth help me getting my money back from the worst ever YepMe. I am fed up of listening to their voice and repeating same thing over and over. My order id is 4142204
thanks Akhilesh Rana