[Resolved]  Yepme.com — 'Empty' Watch Box received. Did not give refund

Address:Thiruvananthapuram, Kerala

'Empty' Watch Box received. Did not give refund Order ID:7995662 Date: 11 Jul 2014 ordered Yep me " Almerixa Men's Watch - Blue/Black " on 11.07.2014 to gift my friend . I will get the courier on next Saturday evening . But when I opened the box, with anxiety I found a fully scratched empty box (no Product) . I called at the same time to Yep me customer care and register the complaint . They assure me the refund . But after that no response from yepme customer care . They are not giving any email Id to customers to contact them . Telephone conversation with their customer care was very costly and useless . I lost around 50 rupees for telephony support . Their personnel every time gave the same replies " Query sent to concerned Department" . I didn't expect this worst experience, from YEPME. one and half month completed after refund request registered, i got a reply from YEPME on[protected]. They assure me to get refund with in 2-3 Days. But I didn't get the refund yet . Please take necessary actions for the refund from YEPME .
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Aug 14, 2020
Complaint marked as Resolved 
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I got mail from YEPME BUT...

From [protected]@yepme.com Date Nov 3


to me
Dear Rejeesh Sanathanan,


The refund amount of Rs 286 for your Order Id 7995662 has been successfully processed from our end and will reflect in your account within 5-7 working days.


For any further queries related to your complaint, please call us on[protected] or Click Here for assistance.

Best Regards,

Yepme Customer Relations

[protected][protected][protected][protected][protected][protected]

13 Days Completed...ididnt get refund yet. Real Fraud Company...YEPME

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