Yepme.com — Buy one get one free offer - but you dont get the free product

Address:

Chandigarh, Punjab

Hi, I ordered 4 watches as a part of buy one get one free offer. I got three and was delivered well on time. I was told that the fourth product will be shipped as a seperate order. Later on i got another email that the order (for the fourth watch) has been cancelled with no info. on if i will get any money back or not. If i try lodging a complaint on their website, it will not let me raise it because the order is cancelled. And the contact number provided on the website doesnot work. When you call, it tells you to call on another number. A company like yepme won't update the number on their website and won't auto direct the calls to new number?? Hard to believe. I dont know why they advertise so much about buy one get one free offers if they are NOT actually giving the free product to the customer. Painful customer experience... Very disappointed.