Yepme.com — Delayed in delivery with fake reason

Address:Mumbai City, Maharashtra, 400709
Website:yepme.com

I was order online few items on 8th oct.15 and got confirmation will be deliver on 14th October, however till 13th october delivery was reached in my city Mumbai. 14 oct morning i received a msg will be deliver by evening. it was my son's birthday and he was eagerly waiting for the gift and i promised him that it will be at home by evening. however i waited till 19:00hrs and i received msg again that sorry we cannot deliver today. it was so disappointing me and my son, some how i manage him. next day again morning i rcvd msg that your shipment out for delivery and again in the evening rccvd msg that they unable to deliver today as well. it was horrible experience. self cancelled the order and ask for refund. i need my refund with some penalty to the company and that is also within a week time. as they said it will take 21 days to refund it. ( order no.[protected]
Was this information helpful?
No (0)
Yes (0)
Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 15443056 .

We would like to inform you that we have forward your concern to our concerned department. We will get back to you as soon as possible whenever the concern will resolve.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!

Warm Regards,
Yepme.com
what is the update of my refund its more than 15 days i have not heard anything from yepme about the refund . the way you revert on complaint why cant you show your dedication and customer oriented service where you will get appreciation which help you in your business. now how long you guys keep me waiting to get the refund. kindly update the same.

note :- i have not received any delivery and before that i cancelled the order, so it should not take more time. hoping for best service in terms of refund at least ????

warm regards, & happy diwali to you all.

Sanjay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information