Yepme.com — Incomplete Parcel

nasiryogi

Address:

Guntur, Andhra Pradesh

order no : 10318614 had 9 items to be delivered, out of which we received 7 items, however the cover page said 9 items, since it was sealed we accepted the parcel from courier boy, later on when we opened, we found the box is completely full no space but the 2 items are missing(Bananrasi saree for my mom & track pant for myself) How to prove that i didn't receive item?? Contact Details : +[protected]

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Comments

Flory Robert

from Vasai-Virar, Maharashtra

Respected Officer In-charge,
I Mrs. Anniecetta Robert a resident of Vasai West Mobile no. [protected] had placed an order with yepme for four articles 2 watches and 2 smoky sunglasses. I received this parcel with order no. 12823378 AWB no. [protected] which came to me and was with only one watch and two sunglasses. I paid the courier the bill amount but was left an incomplete parcel. With no answer on the customer care number I dropped a series of 3 emails dated 08/04, 15/04 and 18/04 which replied me to courier back the same parcel. I immediately courier the whole parcel on 10/04/2015 with 3 units I.e. 1 black watch, and 2 smoky sunglasses and the courier expenses also borne by me amounting to Rs150. Later on 20/04/2015 I received a parcel from yepme but it had only one watch and the other send items were missing.I would like to know as of when will you courier me back my remaining 3 pieces which i had sent back. I really do not know how this yepme system works now I am dialing their customer care number but it does not connect. Please reply me back as I have paid for the goods which i have returned you back for being a incomplete parcel.
Now I feel I am cheated and would request you to help me fix my issue and get the other hand realise their mistake. Awaiting for your reply hope you do the needful required.
Contact no.[protected] / [protected]/ [protected]