[Resolved]  Yepme.com — it's been a month and amount not refunded

Address:

Patna, Bihar

My name is oyash paranjay. My email id- yash.[protected]@gmail.com Mob-[protected] my order id is 10423906 and it was placed on 10th sept.When the shipment arrived, 1 product out of 4 which was a saree was defective.So, I requested for a refund for 1 product on 15th(same day the shipment arrived) and they told me to return that item by yourself and gave me a complaint id which is 1014036.So, I sent that item by courier (awb[protected] on17th sept and it was delivered to them on 20th sept and the product passed the quality check on 26th sept.Then I called them and they told me that amount will be refunded within 7-10 days. Now its been a month and still I havent got my refund.I called them many times but everytime they say you will get the refund in next 10days and still I am waiting for the refund but they are not refunding.