Yepme.com — Item not being returned

Address:New Delhi, Delhi, 110037
Website:m.yepme.com

I had placed an order for a t shirt. Ir was delivered today. The t shirt's colour isn't as expected. So i want to return the product. The Yepme app is neither showing my order in the orders section nor the app has any option to place a return request. I tried to mail them on ' customer.[protected]@yepme.com' and place a return request. But their server is rejecting my email. I tried it twice still rejected. I request Yepme.com to place a return request for my order and kindly upgrade their app by adding a return option.

Order id : 30911785
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Yepme.com customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We wish to inform you that we offer 30 days return/replacement/refund policy on most of our products.

For more details on return/replacement/refund policy please go through the link mentioned below:

http://www.yepme.com/FAQ1.aspx

You can click on below mention link and tag the complaint.

http://www.yepme.com/AddComplaint.aspx

For any further information you may either call us at[protected] or else you may mail us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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    +91 124 6637 2424 (Customer Care)
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