Yepme.com — Yepme mens analog digital watch amount not refunded

Address:	711106
Website:	yepme.com

I ordered yepme mens analog digital watch colour red/black order id no.30536991 on 17 march 2016 and immediately after order amout deducted from my account as amount being paid by paytm wallet. I realise i have selected wrong colour in watch then immediately on the same time after 10 min. I cancelled the order. Now i call yepme customer care one lady pick up the call name jyoti, shivani, so and so saying how could i help you. I narrate the whole situation to her then she replied that the amount deducted from paytm wallet will again refunded or reverse to pay tm wallet itself. She asked me to. Wait for 14 days to max.21 days as as this days comes under there refund norms. After waiting for. 21 days. Amound paid is still not refunded so i call again next again one. Lady reply amount wil be refund to me in the coming 4 days so i hope lets wait for 4days..4 days gone no refund made. I call again lady replied due to technical issue it will take 72hrs means 3 more days to refund the amount. I again though ok.. When i check my paytm wallet account still none of the single penny transfered by them.. Oh yes all the time whenever u call they keep lines in hold for 3 to 4 min. Talking to there some higher authorities.. This whole action repeated several times with new excuses ever ready by them. Still today is 23 april 2016 i didnt got my refund back as it is alredy over 1 month. The worst online website i have ever come accross with the worst management system who are hired to manipulate customers and steal there money. Its totaly disgusting waste of money waste of time acting as an fraud chit fund company collecting numerous amount from the people and finaly one day just shut down there business. It was my very bad experience that i shop from this website. Amazon, snapdeal, flipkart are some of the 100% genuine online sites which i always prefer.