Yepme.com — lets make other buyers aware and stop them from shopping on this website

Address:

Mumbai City, Maharashtra

4478199 / 4388703 Placed two orders from this website, both payments went through successfully but i did not get any order confirmation, neither on my mobile nor through e-mail. When i called up the customer care and tried to confirm my order with them they told me that my order has been processed and will be delivered in 5-7 working days, i breathed a sigh of relief. Two days later when i logged on to yepme.com, i did not see any orders in my order history, i immediately called up the customer care, they told me my order did not go through successfully because the bank dropped the payment. They told me i would get the amount back in my account in 2-3 working days . I placed another order, again the same thing happened. I called up the customer care thrice, i remember the names of two customer care executives ( Arun Kumar & Rohit Mishra ) both did not have any answer to my questions. When i told arun to forward my call to his senior manager or to provide me with the email id of the escalation team, he said they do not have any escalation team ( what the hell ? ) Then after a lot of arguements he told me to hold the line and he would transfer my call to his sr.manager, i held the line for about 15 minutes but nobody picked up the phone hence forcing me to disconnect the call. I have lost about 900 bucks for the order that i placed, plus a hundred bucks against my phone bill. I am not calling them up again, for the bank payment proof, i have the bank stp number which i shall produce if required. Only 1 advice to customers, use snapdeal.com, zovi, myntra, they are much better sites than this fraudulent yepme.com. [Dec 16, 2013] Also, this morning i got a verification called asking me if i'd placed an order from yepme.com, they reconfirmed my order number 4478199 and i verified that id placed the order. In the evening when i logged on to yepme.com, the payment mode said COD (cash on delivery ) when id already paid for the order. I immediately called up at my place and warned them about this and told them not to pay any amount and to send the parcel back. Im never ordering from this website again and would never advise anyone from my circle to go for this site. I've sent 4 emails and 3 calls to them so far, but the only reply that they give is, they have forwarded my complaint to the concern department and that they will get back to me withing next 48 hours, but its been 7-9 days and i've not received a single call back.
After filing a complaint on consumer forum I got two calls from Yep Me managers who assured me that they would look after my complaint and call me back by End of day, its been 12-14 days now and i have not recieved any call back .
Im sure these guys have robbed a lot of people of their money, bloody frauds.