[Resolved] Yepme.com — Money not refunded after cancellation of order

Sanjay R S Sahani

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 122001
Website:	yepme.com

Dear sir
This is sanjay sahani . i have purchased some cloths from yepme app. but due to some reason i have cancelled the order. so i should have received my money.i want my money as soon as posible. your customer care excecutives does not reply properly. so please help me out as my money is still pending with you.
but it is not refunded yet.
order no[protected]
amount :471

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Nov 29, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32227499.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 06, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com