[Resolved]  Yepme.com — Money not refunding me for cancelled order

Website:www.yepme.com

Two order has been cancelled from yepme but money has not been refunded yet.
Order no. 32269110
Order date 13th sept
Amount to be refunded- 123

Order no. 32429375
Date 28th Sep
Amount 161

i have tried to contact them at their chargeable customer care number, after a long time the received the call and after listning my problem, they asked me to hold for a while and they use to put call on hold and never come back, i have wasted more than Rs.60 on calling them. i also have mailed them on October 22 but no action have been taken, then i have comment on google play store but there was already huge numbers of negative comment. After that i have realised that they are willingly doing this. and they dont afraid of any action that might be taken against them. So i decided to circulate this problem as many times i can do. My amount may be small but my concern is very important.

regards
Gopi Nath Mondal
Email- [protected]@gmail.com
An aggrieved customer of Yepme
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Dec 6, 2016
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund against order number[protected] and 32429375.

We have forwarded your request regarding order number[protected] to the concerned team and we shall get back to you as early as possible.

Also, we would like to inform you that for the order number[protected] we have not recieved any payment against this order therefore we would request you to kindly check with your bank and revert.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme
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