Yepme.com — No refund given. It's been over a month.

Address:New Delhi, Delhi

I placed and order for shorts. I got two orders of the same product delivered. So returned one of the orders. Order No. 12413724. It got delivered to them on 6 April 2015. They never tried to contact. I have left them 14 emails on their various IDs I have registered 3 complaint on the website. But still there was no answer from them. I have tried calling them but could never connect to the agent. The call gets disconnected after 30-35 mins. And if you try the number for placing order they pick up instantly. But then again they say they can't help me. I have to call the service team. Who never picks up. It's been very inconvenient. Serious damage to the company's(if they call themselves that) goodwill.
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Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Anubhav Sood,

We apologies for the inconvenience caused to you.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same.

We would request you to kindly allow us 3-4 business days to resolve the issue.

Assuring you of best services always!

Best Regards,
Yepme Team

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    +91 124 6637 2424 (Customer Care)
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    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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