[Resolved] Yepme.com — NO refund Received | |||
Hi, I have placed an order on 8th Oct 2014 for an apparel and they mentioned I will receive the product within Oct 15. I didn't Receive anything till Oct 18 and when I tracked the consignment number as per the sms i recieved, It was showing returned and no reasons were provided.I called customer care and asked for a Refund.They registered the request for Refund and given me a reference ID :9533876. I received an Sms on Nov 3rd, that refund has been processed. I called customer care several times, they are providing blunder replies. Till date I have not received my Refund. As per one of the agent at customer care told to mail my bank statement to [protected]@yepme.com, I have sent them my bank statement and no response yet. Please do look into Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
HI team,
I m really glad to see a response from your side.
As u had requested my Order ID: 10622814 and complaint details below.
OrderId CreatedOn ModeOfPayment Status ComplainDesc CompStatus
9533876 10/8/2014 4:06:00 PM Credit Returned Customer ask for Refund as the order has been RTO. Resolved
9533876 10/8/2014 4:06:00 PM Credit Returned we refunded his money and give him ref no Resolved
9533876 10/8/2014 4:06:00 PM Credit Returned cust wanted to know the refund status..call drop.. Resolved
Hoping a better and quick action.
I m really glad to see a response from your side.
As u had requested my Order ID: 10622814 and complaint details below.
OrderId CreatedOn ModeOfPayment Status ComplainDesc CompStatus
9533876 10/8/2014 4:06:00 PM Credit Returned Customer ask for Refund as the order has been RTO. Resolved
9533876 10/8/2014 4:06:00 PM Credit Returned we refunded his money and give him ref no Resolved
9533876 10/8/2014 4:06:00 PM Credit Returned cust wanted to know the refund status..call drop.. Resolved
Hoping a better and quick action.
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We sincerely apologize for the inconvenience caused to you.
We would request you to kindly share your order/complaint number so that we can check and resolve this issue on priority basis.
Assuring you of best services always!
Regards,
Yepme Team